How do I fix the Google Play Store error [DF-SA-01]?

[AC Question]

Error:

Error retrieving information from server [DF-SA-01]

This pops up every time I click on an app in the Google Play Store. How do I fix this issue?

 

[Rayen Abboub]

Play store error i have galaxie s3 note

 

[Jackie Roco]

what will i do with my play store because it always appear error retrieving error [DF-SA-01]

 

[Caique Freitas]

MEu play story nao ta pegan o

 

[Muraly Muraly]

Have anything code

 

[ludakic300]

I have android 4.0.4 on GT-A7100(read ''lame mobile device'') and this message shows up if i don't have SD card in my device because google play is using sd card to store some app information(!?). Maybe this information will help somebody.

 

[izory prasov]

i have same problem after i factory reset on my cyrus tvpad, model lily h1400, android version 4.0.4, kernel version 3.0.8+
this is fix my problem :
1. goto system settings --> apps --> all --> google play store
2. press force stop and clear data
3. exit system settings
4. goto google play store --> settings --> auto-update apps --> choose auto-update apps over Wi-Fi only
5. exit play store and power off
6. turn on and try again play store
7. already solve the problem
8. have a nice try and good luck !

 

[ruben jr madriaga]

How do i fix the google play store df sa 01

 

[John Ver Encina]

how can I fix this problem [DF-SA-01]

 

[B. Diddy]

Besides trying to Clear Cache/Clear Data from Google Play Store in the Settings>Apps>All​ menu, I have also read of other people having success if they also tap Menu from that screen and Reset All App Preferences.

 

[Albert Genilla]

Error retrieving information from server df-sa-01

 

[B. Diddy]

Folks, we know that people are having this issue. There's no need to post duplicate posts stating the same problem. Thanks!

Posted via Android Central App.
Please excuse any typos or autocorrect derps.

 

[12121212oo]

i didnt find any menu in apps -.-

 

[Lynan Ruffwood]

I did all that and it still won't work?

 

[B. Diddy]

i didnt find any menu in apps -.-

Welcome to Android Central! Which post are you referring to? If you're referring to mine, what I meant was to go to Settings>Apps>All, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager.

In addition, when you are in the Settings>Apps screen, tap the menu button (the 3-vertical-dot button at the upper right), and tap Reset All App Preferences.

Another possible fix is to go to Settings>Apps>All, select Google Play Store, and Uninstall Updates. If that works, then see what happens when the Play Store automatically updates itself again. If the problem recurs, then there's some problem with the current Play Store version, and it's worth reporting the problem directly to Google.

 

[James Borden]

I have a Samsung Galaxy Note 2 and have tried all the resets that you advised and the error message is still popping up every time I click on an app in the play store.

 

[Pryx]

i have same problem after i factory reset on my cyrus tvpad, model lily h1400, android version 4.0.4, kernel version 3.0.8+
this is fix my problem :
1. goto system settings --> apps --> all --> google play store
2. press force stop and clear data
3. exit system settings
4. goto google play store --> settings --> auto-update apps --> choose auto-update apps over Wi-Fi only
5. exit play store and power off
6. turn on and try again play store
7. already solve the problem
8. have a nice try and good luck !

I had the same problem and fixed it with step 1 to 4 explained here good luck and thanks for your help!!

 

[Muhammad Nawaz]

Thanks. Problem solved as it was never happened.

 

[B. Diddy]

Folks, we know that people are having he DF-SA-01 issue with the Play Store. If you have problems, please read through the thread first and try the solutions suggested. If you add to the thread, at least let us know if you tried those solutions without success--try not to add another post that says, "My Play Store doesn't work." Thanks!

 

[Krzysztof Wojcik]

Re: How do I fix the Google Play Store error [please help meDF-SA-01]?please help me please

please help me

I had the same problem. I actualized play store, problem fixed!

 

[Moha Jazz]

hi

My name is Moha
I want you to help me this error every time I try to dowload some thing it will say like this
so how can i fix this issue it annoys me please help me

Best Regards
Mohamed Abdi Moriidi