play store movie issue

[russianriverkid]

Hi all - I used to download no problem. Few months ago, stopped, never to work again. I've cleared data, cache, restarted, updated ... But no love. Every time I get same error:

Posted via the Android Central App

 

[B. Diddy]

Welcome to Android Central! Which device?

Try removing your Google account completely in Settings>Accounts​, then add it back again.

 

[russianriverkid]

Thanks! Sorry shudda said: Motorola Nexus, year old

Posted via the Android Central App

 

[B. Diddy]

If removing the Google account and adding it back doesn't help, try wiping the cache partition: https://motorola-global-portal.cust...prod_answer_detail/a_id/102414/p/30,6720,9293