Why is there so much data in Miscellaneous Files?

[AC Question]

My Galaxy s6 Edge lists just over 25GB in Miscellaneous Files and keeps telling me I am running out of storage. I tried clearing out the files by going in, selecting them all, and deleting them, but even after that there are still 25GB being taken up. I also restarted the phone after doing this cleanup to make sure there was no issue with the system "realizing" that the files were deleted. None of this has solved the issue. Please help!

 

[B. Diddy]

Welcome to Android Central! Do you use Google Play Music? That can cache a lot of music, depending on the settings. Open Google Play Music, swipe in from the left, tap Settings>Clear Cache.

 

[M_Cubed]

Hello, no, I do not use Google Play Music. I tried clearing the cache anyhow, but that did not work. Any other suggestions?
Thanks!

 

[Javier P]

Hello, welcome to the forums!

If you tap on misc files, do you get a list of apps with size details? If so take a screenshot of that page and post it here.

 

[M_Cubed]

Hi Javier, I'm not sure how to post a screen shot of my phone. Can you tell me how to do that? I have the screen shot saved, just not sure how to post it.
Thanks!

 

[Javier P]

Sure. Which app are you using? This guide will help you with that.

http://forums.androidcentral.com/showthread.php?t=413366
[GUIDE] How To Post Screenshots on Android Central

 

[M_Cubed]

Thanks Javier, here is what I see:

 

[Javier P]

Those screenshots are very strange. There are no details about who's taking all that storage. Do you remember the biggest files on that list before the cleanup? Something specially big that wasn't removed completely, maybe? Just in case check in settings - apps the info about that video app first on the list.

 

[Golfdriver97]

Welcome to the forums. Have you considered a factory reset? Something is misreporting file sizes, and a reset may help that.

 

[anon8380037]

I think you can open the Miscellaneous screen, iirc.

One possible cause with a solution for non carrier locked Samsung's is to dial *#9090# and Delete dumpstate / logcat files (2nd option on list). Safe to do if you can reach it.

 

[anon8380037]

Also of course Samsung has it's own file explorer app : My Files.