Why does the Google Play Store constantly crash?

[AC Question]

I've only just started having this probem. Even when I try to close it, a message from Google Play Store will pop up and say "Google Play Store has stopped working.". I have turned my phone on and off again, cleared the cache for the app, and even reset Google Play Store to it's factory settings, but it still crashes a few seconds after I open it. This is becoming a very annoying occurence, and I'm unable to update any of my apps, install new ones, or access Google Play Music. Any help would be appreciated. Thanks.

 

[Mmimeault]

Hi,

It's not an answer but I have the same exact problem.
I tried the same things, same result.

But I got the stacktrace of the exception that seems to be triggered when crashing.

03-24 19:14:21.096 3535-3560/? E/Parcel: Class not found when unmarshalling: com.google.android.finsky.api.model.DfeToc
java.lang.ClassNotFoundException: com.google.android.finsky.api.model.DfeToc
at java.lang.Class.classForName(Native Method)
at java.lang.Class.forName(Class.java:309)
at java.lang.Class.forName(Class.java:273)
at android.os.Parcel.readParcelableCreator(Parcel.java:2281)
at android.os.Parcel.readParcelable(Parcel.java:2245)
at android.os.Parcel.readValue(Parcel.java:2152)
at android.os.Parcel.readArrayMapInternal(Parcel.java:2485)
at android.os.BaseBundle.unparcel(BaseBundle.java:221)
at android.os.BaseBundle.getString(BaseBundle.java:918)
at android.content.Intent.getStringExtra(Intent.java:5767)
at com.android.server.am.ActivityStackSupervisor.startActivityLocked(ActivityStackSupervisor.java:2365)
at com.android.server.am.ActivityStackSupervisor.startActivityMayWait(ActivityStackSupervisor.java:1848)
at com.android.server.am.ActivityManagerService.startActivityAsUser(ActivityManagerService.java:5844)
at com.android.server.am.ActivityManagerService.startActivity(ActivityManagerService.java:5628)
at android.app.ActivityManagerNative.onTransact(ActivityManagerNative.java:142)
at com.android.server.am.ActivityManagerService.onTransact(ActivityManagerService.java:3821)
at android.os.Binder.execTransact(Binder.java:461)
Caused by: java.lang.ClassNotFoundException: Didn't find class "com.google.android.finsky.api.model.DfeToc" on path: DexPathList[[directory "."],nativeLibraryDirectories=[/vendor/lib64, /system/lib64]]
at dalvik.system.BaseDexClassLoader.findClass(BaseDexClassLoader.java:56)
at java.lang.ClassLoader.loadClass(ClassLoader.java:511)
at java.lang.ClassLoader.loadClass(ClassLoader.java:469)
at java.lang.Class.classForName(Native Method)*
at java.lang.Class.forName(Class.java:309)*
at java.lang.Class.forName(Class.java:273)*
at android.os.Parcel.readParcelableCreator(Parcel.java:2281)*
at android.os.Parcel.readParcelable(Parcel.java:2245)*
at android.os.Parcel.readValue(Parcel.java:2152)*
at android.os.Parcel.readArrayMapInternal(Parcel.java:2485)*
at android.os.BaseBundle.unparcel(BaseBundle.java:221)*
at android.os.BaseBundle.getString(BaseBundle.java:918)*
at android.content.Intent.getStringExtra(Intent.java:5767)*
at com.android.server.am.ActivityStackSupervisor.startActivityLocked(ActivityStackSupervisor.java:2365)*
at com.android.server.am.ActivityStackSupervisor.startActivityMayWait(ActivityStackSupervisor.java:1848)*
at com.android.server.am.ActivityManagerService.startActivityAsUser(ActivityManagerService.java:5844)*
at com.android.server.am.ActivityManagerService.startActivity(ActivityManagerService.java:5628)*
at android.app.ActivityManagerNative.onTransact(ActivityManagerNative.java:142)*
at com.android.server.am.ActivityManagerService.onTransact(ActivityManagerService.java:3821)*
at android.os.Binder.execTransact(Binder.java:461)*
Suppressed: java.lang.ClassNotFoundException: com.google.android.finsky.api.model.DfeToc
at java.lang.Class.classForName(Native Method)
at java.lang.BootClassLoader.findClass(ClassLoader.java:781)
at java.lang.BootClassLoader.loadClass(ClassLoader.java:841)
at java.lang.ClassLoader.loadClass(ClassLoader.java:504)
... 18 more
Caused by: java.lang.NoClassDefFoundError: Class not found using the boot class loader; no stack available

03-24 19:14:22.046 15752-15786/? E/AndroidRuntime: FATAL EXCEPTION: libraries-thread
Process: com.android.vending, PID: 15752
java.lang.NullPointerException: Attempt to read from field 'long com.google.android.finsky.protos.iw.a' on a null object reference
at com.google.android.finsky.g.x.a(SourceFile:3442)
at com.google.android.finsky.g.x.a(SourceFile:54)
at com.google.android.finsky.g.ad.run(SourceFile:530)
at android.os.Handler.handleCallback(Handler.java:739)
at android.os.Handler.dispatchMessage(Handler.java:95)
at android.os.Looper.loop(Looper.java:145)
at android.os.HandlerThread.run(HandlerThread.java:61)

03-24 19:14:26.766 10860-10860/? E/ActivityThread: Service com.google.android.gms.car.CarService has leaked ServiceConnection com.google.android.gms.car.hr@32abece that was originally bound here
android.app.ServiceConnectionLeaked: Service com.google.android.gms.car.CarService has leaked ServiceConnection com.google.android.gms.car.hr@32abece that was originally bound here
at android.app.LoadedApk$ServiceDispatcher.<init>(LoadedApk.java:1183)
at android.app.LoadedApk.getServiceDispatcher(LoadedApk.java:1077)
at android.app.ContextImpl.bindServiceCommon(ContextImpl.java:2224)
at android.app.ContextImpl.bindService(ContextImpl.java:2207)
at android.content.ContextWrapper.bindService(ContextWrapper.java:560)
at android.content.ContextWrapper.bindService(ContextWrapper.java:560)
at android.content.ContextWrapper.bindService(ContextWrapper.java:560)
at com.google.android.gms.common.stats.g.acom.google.android.gms:128)
at com.google.android.gms.common.stats.g.acom.google.android.gms:145)
at com.google.android.gms.car.hc.<init>com.google.android.gms:319)
at com.google.android.gms.car.CarChimeraService.onCreatecom.google.android.gms:74)
at com.google.android.chimera.container.ServiceProxy.setImplcom.google.android.gms:119)
at com.google.android.chimera.container.ServiceProxy.onCreatecom.google.android.gms:109)
at android.app.ActivityThread.handleCreateService(ActivityThread.java:3651)
at android.app.ActivityThread.access$2000(ActivityThread.java:198)
at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1759)
at android.os.Handler.dispatchMessage(Handler.java:102)
at android.os.Looper.loop(Looper.java:145)
at android.app.ActivityThread.main(ActivityThread.java:6837)
at java.lang.reflect.Method.invoke(Native Method)
at java.lang.reflect.Method.invoke(Method.java:372)
at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:1404)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1199)

 

[belodion]

Have you tried Reset App Preferences?

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