Tmobile screen stuck.How do you fix it?

[AC Question]

Tmobile samsung s5 stuck on the Tmobile screen.The power is constantly surging and overheats my phone. I had power saving mode before it ran out of power before.

 

[the tall guy]

Hi, does the phone not boot past the T-Mobile screen? what happened prior to this happening, were you trying to root the phone or anything?

 

[the tall guy]

are you able to boot the phone into safe mode?

 

[Jevor H]

hello I'm having the same problems. I've tried a hard reset, soft reset, wiped the cache, rebooting, and basically almost everything on the menu reboot screen. Any other suggestions would be greatly appreciated. My email is swe3suga@yahoo.com. Thank you.