s6 is not recognized on my laptop or any other laptop I am using original cable

[AC Question]

trying to download pictures off of s6 the phone is not recognized on my laptop or my husbands. Is there a setting the phone I need to change?

 

[pkcable]

Try installing Samsung KIES on the laptop.......

Samsung Kies, Free Download Kies 3, Latest PC Suite, Mobile Software, Window 7 PC


It's sorta like BlackBerry Desktop Manager or iTunes, but for Samsung.