1. AC Question's Avatar
    I used the plug in but phone says there are no pictures in files. I have over 500 pictures on phone
    11-22-2016 10:36 PM
  2. Tim1954's Avatar
    You have to tell the phone that you want the pc to access your files. Then you have to tell the pc to use the device as an external hard drive and then snoop around in dicm or wherever once the pc opens the phone.. The pc should ask you what to do with the phone when you plug it in...
    11-22-2016 11:06 PM

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