1. Jarvis Kelly's Avatar
    I have recently bought a Samsung galaxy tab s2 32gb running Android 7.0. My issue is that the internal device management tool says I am using 11gb of internal memory and 10gb of it is in apps. My ES file manager says I am using 5gb in total including software which seems right. I have downloaded a stack of music from Amazon prime but had selected my Sd card as the designation. Checked that and it was on the SD card. The difference seems to be about the amount of music downloaded. Is it possible it was/is duplicated? Any advice would be appreciated.
    07-14-2017 05:13 PM
  2. anon(238680)'s Avatar
    I would believe ES but verify what you have in internal. You can't normally use the SD card as a download storage location so I would verify, as you said, you may also have duplicates in internal. ES should be able to confirm/deny that.
    07-14-2017 05:26 PM
  3. Jarvis Kelly's Avatar
    Thanks will do a bit more checking.
    07-14-2017 05:36 PM
  4. Jarvis Kelly's Avatar
    Hi PJRed2008
    Would you mind looking at these screenshots from my tab s2. One is from my Device Management system and one us from ES Manager. The descrepency between the amounts of Internal memory used still has me stumped. I cleared the memory from my Amazon music app and it had all definitely been stored on my SD card, also my app memory went from 10GB to 1.5 but the total used didn't alter at all. Am bigly confused.
    Attached Thumbnails My internal memory usage gives different readings for usage-screenshot_20170714-230213.jpg   My internal memory usage gives different readings for usage-screenshot_20170714-230124.jpg  
    07-14-2017 06:08 PM
  5. anon(238680)'s Avatar
    I would clear the system cache and see if that cleans our the artifacts. That won't delete any meaningful data.
    07-14-2017 06:17 PM
  6. B. Diddy's Avatar
    I think that discrepancy represents the OS and preinstalled bloatware. The system menu shows 10.9 GB out of 32 GB used -- since it's using 32 GB as the denominator, that means it's accounting for the OS and bloatware (which usually takes up anywhere from 3-8 GB, depending on the device). ES File Explorer is reporting 4.32 GB out of 25.41 GB used, so ES is not including the space taken up by the OS and/or bloatware (which would be around 5.5 GB).
    anon(238680) likes this.
    07-14-2017 07:29 PM
  7. smvim's Avatar
    You need to stop comparing the results you're seeing from those two very different utilities. One is the system manager that's polling your Tab's total internal storage media, the other is a third-party utility that only has access to the one partition, the user data partition where all your data and apps you install are stored.
    Your Tab's internal storage is divided into different partitions, most are dedicated to the operating system (the Android OS you interact with) and then there's a single, user data partition (/data). You have very limited access to any of the system partitions (unless you've rooted your Tab) so it's more or less irrelevant, those system partitions are restricted and you only have the ability to add/delete/alter content that resides in that /data partition.. Also, a utility like ES will primarily show you what its developers want to show you, that is the alleged 'miracles' that using its clean up function can do make your Tab run better.
    B. Diddy likes this.
    07-14-2017 07:47 PM
  8. Jarvis Kelly's Avatar
    Rightttt, bloody bugger. I have spent so much time looking at the numerator I wasn't looking at the denominator. Wow how dumb do I feel. I really appreciate you guys helping me out. I did learn how to do a full system reboot without losing a finger though, so all is good with the world. At last I can let this go.
    B. Diddy likes this.
    07-14-2017 07:51 PM

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