I have a new S7 that I logged into using my email and password, turned the phone off and when restarted I am locked out. It keeps asking for my google account info (gets past the "enter email or phone number)to the password part) but will not let me in the phone. I checked the google account security and the phone is not there so I can not take it off of google! I know the password and email are correct. Samsung says the phone is a brick.