Galaxy S9 Not charging wired

[Android Central Question]

Galaxy S9 Not charging wired. When it is on and plugged in, it won't charge.

When shut off and plugged in, it does this vibrate thing constantly. Charges extremely slow.

When I try to reboot when still plugged in claims moisture detection issue, which is not true.

What's was, what little battery life does charge up, it's daring like crazy.

Its dropped 20 percent in less than an hour.

Phone was given to be by insurance company after my original broke.

Is this a common S9 issue? Is it the hardware?

Did Reboot, Force Reboot, Cahe Wipe, Safe Mode function.

 

[mustang7757]

Yeah s9 have seen this issue as well as note 9 , can call the insurance for replacement.if you have further questions can register here as a guest you can't communicate.https://forums.androidcentral.com/showthread.php?t=409154

 

[B. Diddy]

Welcome to Android Central! It sounds like problems with both the charge port and the battery. How long ago did you get this as a replacement?

 

[Rukbat]

When shut off and plugged in, it does this vibrate thing constantly.

When I try to reboot when still plugged in claims moisture detection issue, which is not true.

It very evidently was true. (Insurance company "refurb" doesn't mean the same as dictionary "refurbish". It means check that it turns on, clean it up and pack it for shipment.

Constant vibration is as much a sign of water damage as red water damage stickers. As mustang7757 said, call the insurance company, tell them that they shipped you a defective, water-damaged phone, and to please send you one that's actually been checked and works. (You're paying for "replacement with a used phone that's in good condition". Water-damaged is not "good".)