A
Android Central Question
I've got a samsung J3 running Android version 9.
The Samsung email app, vers 6.1.12.1, has stopped working. It synchs OK and displays a list of received emails, but when I try to open one, it just closes the app.
One other app is also faulty, National Rail enquiries. It opens but immediately closes.
All other apps, Internet access, Phone, Gallery, Messages, Facebok etc all work fine. So what could be affecting just these two apps, and how do I fix it ?
I've updated the system and that made no difference. I've tried uninstalling and reinstalling the national rail app, but that made no difference.
Anything else I should try before doing a full factory reset ?
Thanks in advance for any suggestions.
The Samsung email app, vers 6.1.12.1, has stopped working. It synchs OK and displays a list of received emails, but when I try to open one, it just closes the app.
One other app is also faulty, National Rail enquiries. It opens but immediately closes.
All other apps, Internet access, Phone, Gallery, Messages, Facebok etc all work fine. So what could be affecting just these two apps, and how do I fix it ?
I've updated the system and that made no difference. I've tried uninstalling and reinstalling the national rail app, but that made no difference.
Anything else I should try before doing a full factory reset ?
Thanks in advance for any suggestions.