09-06-2018 03:38 AM
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  1. ChuckG73's Avatar
    I am starting to get frustrated with the phone. It feels half baked. Wifi disables the cellular antennae.

    Locks up a lot. Have to reboot.

    Locked up and would not reboot.

    Finger print sensor stopped working had to reboot.

    Camera sticks and camera app freezes up.

    Switching between mono and auto takes time and locks up the phone.

    Drops to 3g more than any other phone I have had.

    WiFi disables the cellular antennae and I have to restart the phone to get it to activate when I am out of WiFi range.
    bhatech, anon(661246) and kodos like this.
    09-01-2017 05:40 PM
  2. ChuckG73's Avatar
    can't make or receive calls when it is on WiFi because it disables the cellular antennae. it told me I had to turn on WiFi calling which does not exist
    09-01-2017 05:45 PM
  3. modifier's Avatar
    WiFi Calling is located in the phone dialer app under Settings > Calls > WiFi Calling.

    Mine works on or off. I don't have to turn WiFi off to make a call over cellular.

    I haven't had a single lockup, lag, pause or hiccup so far, which is surprising given that I'm using BlackBerry Hub+ Services and my phone is managed under MDM. It's still early though.

    What problems are you experiencing with the Essential Phone-screenshot_20170901-184813.jpg
    09-01-2017 05:51 PM
  4. ChuckG73's Avatar
    okay changed preferred Network to Global and that seems to have fixed the antennae issue and WiFi
    09-01-2017 05:56 PM
  5. ChuckG73's Avatar
    I am on Verizon, it's not there
    09-01-2017 05:56 PM
  6. cstmstyle's Avatar
    Yeah I'm on Verizon and don't see WiFi calling under settings.

    What problems are you experiencing with the Essential Phone-screenshot_20170901-192019.jpg
    09-01-2017 06:21 PM
  7. cdd543's Avatar
    Device freezes sometimes as does the camera app. Screen presses seem to not register sometimes. I haven't had any real nework issues on T-Mobile.
    09-01-2017 06:49 PM
  8. bhatech's Avatar
    Same no network issues on T-Mobile but damn otherwise software is not polished at all, freezing is regular which is such a irritation.
    cfclay likes this.
    09-01-2017 07:03 PM
  9. scmurphy13's Avatar
    Only issue I've had is the touch screen not always registering my touches.
    njgill05, kodos and kommish like this.
    09-01-2017 07:25 PM
  10. digitalbreak's Avatar
    I am with T-Mobile and have no network issues.

    Also, don't have random locks or screen freeze or touch issues. It's been smooth so far. Been a day now and so far software is running good.

    The camera app is not good though - why is the camera app so slow!
    09-02-2017 12:59 AM
  11. L0n3N1nja's Avatar
    I am on Verizon, it's not there
    Phone isn't certified by Verizon yet, which is probably why there is no Wi-Fi calling.
    09-02-2017 01:50 AM
  12. 1901Madison's Avatar
    I don't have this phone, but was highly interested in it. Seeing everyone having so many issue with it, I might cross it off the list. Too many compromises when I could just get a Pixel 2.
    kodos and jkulmtd like this.
    09-02-2017 05:19 AM
  13. hal3146's Avatar
    I am having network issues on T-Mobile. I started a post over at xda about it. I can not keep constant service and it drops in and out constantly. All APN settings are correct and I loose service with the phone stationary.
    09-02-2017 09:09 AM
  14. njgill05's Avatar
    Only issue I've had is the touch screen not always registering my touches.
    Same here, it reminds me of the first One Plus phone, where the screen was a bit terrible until a few software updates came out. Wonder if it's related, though it's not nearly as upsetting on this phone.
    09-02-2017 10:36 AM
  15. cstmstyle's Avatar
    I can't turn on HD calling on the Verizon Wireless website. I know the phone isn't certified yet but was hoping it would still be able to get it added to my account.

    What problems are you experiencing with the Essential Phone-screenshot_20170902-115755.jpg
    09-02-2017 11:01 AM
  16. anon(9918034)'s Avatar
    I don't have this phone, but was highly interested in it. Seeing everyone having so many issue with it, I might cross it off the list. Too many compromises when I could just get a Pixel 2.
    Go to any forum for any new phone and you will see problems. That will include the pixel 2 as well, the best judge of a phone is to use the actual phone.
    modifier, Aquila and Morty2264 like this.
    09-02-2017 11:07 AM
  17. Michael Drexler's Avatar
    I was unable to get the phone fully activated on AT&T. Advanced mobile support says that they cannot properly provision the phone for LTE. Essential is not yet in their system.
    09-02-2017 11:41 AM
  18. cdd543's Avatar
    It's a real shame that the phone is so buggy. It's beautiful, but I've already swapped my sim back to my OnePlus 5 as it's mediocre camera produces much better results and the OS is way more stable.
    bhatech likes this.
    09-02-2017 03:07 PM
  19. Bogdanesti's Avatar
    I was unable to get the phone fully activated on AT&T. Advanced mobile support says that they cannot properly provision the phone for LTE. Essential is not yet in their system.
    Had the same problem with AT&T...couldn't connect to cell data..and initially got the same response from them about not being in their system. I was activating a new line with it and after 24 hrs of frustration I realized the sim card was defective. I popped my wife's sim card in from her S8 and it worked fine, put my sim card in the S8 and it had the same issue. New sim card in and activated and it has worked perfectly so far afterwards.
    09-02-2017 03:32 PM
  20. tsquare2112's Avatar
    I had an error with Nova launcher, it had to restart the app. other than that, I am very pleased. I don't take many pictures, so the camera is not really a problem for me.
    modifier likes this.
    09-02-2017 03:46 PM
  21. anon(661246)'s Avatar
    It's a real shame that the phone is so buggy. It's beautiful, but I've already swapped my sim back to my OnePlus 5 as it's mediocre camera produces much better results and the OS is way more stable.
    Same O5 is a great device though
    09-02-2017 03:48 PM
  22. Andre Senge's Avatar
    I have not had any problems, maybe a freeze here and there but gets easily fixed by double or triple tapping the command on screen buttons below. I love this phone and the battery life is superb! Way better then my LG G5 and Huawei P9 Plus, charges blazing fast too. So the people that have problems may just have a defective phone. Just wait for the updates to come in people, this phone will just get better by the day. It's worth every single penny.
    09-02-2017 03:55 PM
  23. ChuckG73's Avatar
    After putting the preferred Network to "LTE" or "Global" and letting things soak in the phone seems to be behaving today and I have had zero issues...
    modifier, Aquila and mobrules like this.
    09-02-2017 04:12 PM
  24. Bogdanesti's Avatar
    Brand new phone from a brand new company...bound to be many a hiccup along the way. But thus far I have been more than pleased. Sim card issue was on AT&T not Essential. A lag here or there but far less so than the S7 edge plus I've been using for the past few month since my Nexus 6p went into the bootloop of death. Haven't even opened their camera app...sideloaded Google's camera app and have no real complaints.

    The build quality is awesome and u can't beat stock android. For where they are as a new company with a new product isn't too shabby. I do think it will just continue to get better and better as they tweak the software.
    modifier likes this.
    09-02-2017 04:48 PM
  25. digitalbreak's Avatar
    The problems folks facing with AT&T and Verizon is not particular to the Essential Phone. We have the same issues with any other unlocked phone (that are not selling in the store) like HTC U11 or Huawei phones. So, we shouldn't really be blaming Essential instead ask AT&T and Verizon to play nice. Just my thoughts.
    Aquila likes this.
    09-02-2017 04:54 PM
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