What problems are you experiencing with the Essential Phone

ChuckG73

Well-known member
Feb 10, 2010
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I am starting to get frustrated with the phone. It feels half baked. Wifi disables the cellular antennae.

Locks up a lot. Have to reboot.

Locked up and would not reboot.

Finger print sensor stopped working had to reboot.

Camera sticks and camera app freezes up.

Switching between mono and auto takes time and locks up the phone.

Drops to 3g more than any other phone I have had.

WiFi disables the cellular antennae and I have to restart the phone to get it to activate when I am out of WiFi range.
 
can't make or receive calls when it is on WiFi because it disables the cellular antennae. it told me I had to turn on WiFi calling which does not exist
 
WiFi Calling is located in the phone dialer app under Settings > Calls > WiFi Calling.

Mine works on or off. I don't have to turn WiFi off to make a call over cellular.

I haven't had a single lockup, lag, pause or hiccup so far, which is surprising given that I'm using BlackBerry Hub+ Services and my phone is managed under MDM. It's still early though.

screenshot_20170901-184813.jpg
 
Last edited:
okay changed preferred Network to Global and that seems to have fixed the antennae issue and WiFi
 
Device freezes sometimes as does the camera app. Screen presses seem to not register sometimes. I haven't had any real nework issues on T-Mobile.
 
Same no network issues on T-Mobile but damn otherwise software is not polished at all, freezing is regular which is such a irritation.
 
I am with T-Mobile and have no network issues.

Also, don't have random locks or screen freeze or touch issues. It's been smooth so far. Been a day now and so far software is running good.

The camera app is not good though - why is the camera app so slow!
 
I don't have this phone, but was highly interested in it. Seeing everyone having so many issue with it, I might cross it off the list. Too many compromises when I could just get a Pixel 2.
 
I am having network issues on T-Mobile. I started a post over at xda about it. I can not keep constant service and it drops in and out constantly. All APN settings are correct and I loose service with the phone stationary.
 
Only issue I've had is the touch screen not always registering my touches.

Same here, it reminds me of the first One Plus phone, where the screen was a bit terrible until a few software updates came out. Wonder if it's related, though it's not nearly as upsetting on this phone.
 
I can't turn on HD calling on the Verizon Wireless website. I know the phone isn't certified yet but was hoping it would still be able to get it added to my account.

Screenshot_20170902-115755.jpg
 
I don't have this phone, but was highly interested in it. Seeing everyone having so many issue with it, I might cross it off the list. Too many compromises when I could just get a Pixel 2.

Go to any forum for any new phone and you will see problems. That will include the pixel 2 as well, the best judge of a phone is to use the actual phone.
 
I was unable to get the phone fully activated on AT&T. Advanced mobile support says that they cannot properly provision the phone for LTE. Essential is not yet in their system.
 
It's a real shame that the phone is so buggy. It's beautiful, but I've already swapped my sim back to my OnePlus 5 as it's mediocre camera produces much better results and the OS is way more stable.
 
I was unable to get the phone fully activated on AT&T. Advanced mobile support says that they cannot properly provision the phone for LTE. Essential is not yet in their system.

Had the same problem with AT&T...couldn't connect to cell data..and initially got the same response from them about not being in their system. I was activating a new line with it and after 24 hrs of frustration I realized the sim card was defective. I popped my wife's sim card in from her S8 and it worked fine, put my sim card in the S8 and it had the same issue. New sim card in and activated and it has worked perfectly so far afterwards.
 
I had an error with Nova launcher, it had to restart the app. other than that, I am very pleased. I don't take many pictures, so the camera is not really a problem for me.
 

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