09-24-2016 09:33 AM
42 12
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  1. AC Question's Avatar
    The keyboard is acting strange but everything else is fine. The send button wont work, which means the log in button and also cant search the internet.
    10-04-2015 10:52 PM
  2. srkmagnus's Avatar
    What keyboard are you using? Go into system settings > applications > sort by all > keyboard (name of keyboard app) > clear cache. See if that helps - let us know if it does. By the way, welcome to the forums!
    10-04-2015 11:32 PM
  3. Esperobb's Avatar
    What keyboard are you using? Go into system settings > applications > sort by all > keyboard (name of keyboard app) > clear cache. See if that helps - let us know if it does. By the way, welcome to the forums!
    I have the same issues as well .
    Facebook messenger, line app and other apps that has send button .... help !!!!!

    This isn't Samsung keyboard issue. Whatever the input method I use on Galaxy s7 even Google keyboard or swift key have same issue.
    08-01-2016 09:32 AM
  4. srkmagnus's Avatar
    I have the same issues as well .
    Facebook messenger, line app and other apps that has send button .... help !!!!!

    This isn't Samsung keyboard issue. Whatever the input method I use on Galaxy s7 even Google keyboard or swift key have same issue.
    I would suggest clearing the Facebook Application Cache: System Settings > Applications > Facebook
    08-01-2016 10:04 AM
  5. weldertype's Avatar
    My S5 started doing this the other day as well. It seems to be a keyboard issue. If I am texting and hit the send button, it simply won't send. I have to write the text and then back out so that the keyboard disappears. Only then can I send my text. Same for Facebook.
    08-01-2016 06:31 PM
  6. kadacozarh's Avatar
    My LG g4 was ding the same thing -changing from google keyboard to the LG keyboard seems to have fixed it.
    08-01-2016 06:46 PM
  7. ayobosayo's Avatar
    I also had the same problem with my galaxy 6 phone. I would have to restart my phone, and then my send button would work. The only way I could text is to back space my keyboard out of view and use the send button in the bottom corner. It was an issue for both texting and Facebook messenger. I thought it had to do with the placement of the send button or a system error after the recent update I had.

    Has anyone found a solution to this issue?
    08-01-2016 11:56 PM
  8. lovemybigfamily's Avatar
    I also had the same problem with my galaxy 6 phone. I would have to restart my phone, and then my send button would work. The only way I could text is to back space my keyboard out of view and use the send button in the bottom corner. It was an issue for both texting and Facebook messenger. I thought it had to do with the placement of the send button or a system error after the recent update I had.

    Has anyone found a solution to this issue?
    This is happening to me on my galaxy s5 and my daughter's s3. And from looking around the web, it appears to be a new problem for many of us. I haven't seen any solutions yet.
    08-02-2016 07:29 AM
  9. Roussy13's Avatar
    This is happening to me on my galaxy s5 and my daughter's s3. And from looking around the web, it appears to be a new problem for many of us. I haven't seen any solutions yet.
    Yes. Same issue on my s6 started about 4 days ago. I thought it was an app at first, but Uninstaller made no differencs. At first, restarting the phone helped, but not today. Just noticed the same issue with Facebook this morning.
    08-02-2016 12:05 PM
  10. hillkara's Avatar
    I am having same issue on Samsung Galaxy 6, started about a week ago....
    08-02-2016 02:11 PM
  11. Javier P's Avatar
    Have you checked if the problem persists after booting into safe mode?
    08-02-2016 02:16 PM
  12. fahadullah's Avatar
    The keyboard is acting strange but everything else is fine. The send button wont work, which means the log in button and also cant search the internet.

    Exactly same issue. Problem started about 4-6 days back. Restarting the phone solves the problem. Nexus 6P on latest version.
    08-02-2016 02:31 PM
  13. Milkman0923's Avatar
    Exactly same issue. Problem started about 4-6 days back. Restarting the phone solves the problem. Nexus 6P on latest version.
    I have an LG G5 and I have recently started to have the same issue have not found a fix for it yet
    08-02-2016 04:38 PM
  14. vorhis's Avatar
    I have an LG V10 (Verizon). After a recent update (VS99023A) that was applied on 7/28/16, I have this same problem. I found that if you change the orientation of the phone from portrait to landscape, you can click Send.
    08-02-2016 05:08 PM
  15. vorhis's Avatar
    Wow...any of you LG users, try this:
    Settings > Language & Input > LG Keyboard > Keyboard height and layout > Keyboard height

    Move the height down slightly...this fixed it for me (Text, Facebook, Google Hangouts)
    08-02-2016 05:15 PM
  16. khouse1770's Avatar
    I'm having the same problem with my text messages and when sending or posting in FB...just started about 3-4 days ago, thought it was my phone, but now not sure. In texting i have to hit the back button so the screen removes the keyboard and then i can hit send...Anyone have any clues as to why this is happening and what we can do about it. Very frustrating...
    08-02-2016 05:42 PM
  17. Kathiel711's Avatar
    Same thing here...Have only had my Galaxy S7 for a month...have to tap screen 7 or 8 times to send a text
    08-02-2016 09:08 PM
  18. brosk's Avatar
    Same exact problem. Started 4 days ago. Seems to be a keyboard issue. I'm using swiftkey but it seems like it is universal.

    HELP!
    08-02-2016 09:32 PM
  19. Kathiel711's Avatar
    Well, my S7 is only a month old. I called Samsung and they want me to send the phone back to them so that they can diagnose the problem. The problem is, that every once in a while it WILL work correctly. I hate to wipe my phone, send it to them and have them tell me there's nothing wrong with it..I am fortunate that I kept my S5 so that if I do send the new phone back, I won't be without one.
    08-02-2016 09:36 PM
  20. subsystem's Avatar
    I have a Sam. S7 edge on AT&T. I have been having the same issues, unable to send text or FB msgs. This started when my phone updated 7/28/2016. I tapped lightly around the edge of the button, only to find that it will work closer to the inside edge of the button. I opened "Memo" and selected the "drawing" option only to find that if I tap in that area that it does not "draw" or place dots in that area of the phone, I can "feel" out the edge of the dead space by tapping around. I have also discovered that I can Draw threw the "dead" area and create lines. after a restart of my phone everything works perfectly fine. I am speculating that it may have something to do with the advanced text messaging features and/or when switching between WIFI calling and network connection. I am still trying to rule a few things out, but If I find anything new I will update you on my findings.
    08-02-2016 10:23 PM
  21. TerReuv's Avatar
    My daughter and I are both having this issue. We both have Galaxy S7's. The issue just started this week. When I re-start then it fixes it but within a day or two the problem starts again. If I close my keyboard the SEND does work, but it is a pain. I am hoping someone has an answer for this.
    raiderhader likes this.
    08-04-2016 02:17 PM
  22. raiderhader's Avatar
    Having the same issue, cannot send the text or message on FB with send arrow, I have to hide keyboard to send. Samsung Galaxy 7
    08-04-2016 06:55 PM
  23. fahadullah's Avatar
    For everyone having this problem, here's the update. There is an app which is malfunctioning and it creates a screen overlay barring other apps to use the send area of screen. It not only disables the send buttons but also disables the touch screen response from that area. The only way to make it work again is by restating the phone. But that works only for a few hours and the issue reappears. During the time you face the issue, notice that you cannot set permissions for any app and you get the screen overlay error which lead me to believe this.

    I'mfurther investigating it and will update as and when I resolve this. This is an issue caused by a rogue app and there is nothing wrong with hardware.
    silverfang77 and Nackles like this.
    08-05-2016 03:25 PM
  24. grndamgt4's Avatar
    I had same problem and fixed it by going into setting and turning off permissions for the individual apps that do overlays and mine has been working fine since. I have a gs7 edge. FYI I only turned off the less popular app's overlays but left things like Facebook on. Thx
    silverfang77 likes this.
    08-06-2016 09:20 AM
  25. jjdelarosa10's Avatar
    I am having the same issue and I have a s7 edge. At first I thought it was my screen protector. I took it off and yet it was still not working. Then I uninstalled the keyboard app I had downloaded and still nothing. Then I cleared catche and still had the same problem. The only thing that fixes it is turning off phone but then a couple hours later the problem persists. I did a hard factory reset of my phone and it worked fine for 3 days and here I am again with the same issue.
    08-07-2016 08:41 AM
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