On my android phone, after editing my contacts address I can still see the old address. But if I go back in to edit it only show the new address!! Please help!!!
Edit contact information, deleted information still showing.
- Thread starter rosieanci1
- Start date
BergerKing
Moderator
Re: Edit contact information
OK, I deleted my original reply, because I was checking on what you were dealing with to back check myself. I'm looking into it, and if someone else doesn't help you first, then today will be another day I learn something, too!
OK, I deleted my original reply, because I was checking on what you were dealing with to back check myself. I'm looking into it, and if someone else doesn't help you first, then today will be another day I learn something, too!
By the way, thanks for registering as a member and again, welcome to the Android Central forums!
BergerKing
Moderator
Re: Edit contact information
^OK, so you get this in the edit screen, with one address, I'm thinking you were referring to. But once you got to the contact, is this what you're seeing? Am I correct? (or, as you replied, the attachments disappeared, weird.)
^OK, so you get this in the edit screen, with one address, I'm thinking you were referring to. But once you got to the contact, is this what you're seeing? Am I correct? (or, as you replied, the attachments disappeared, weird.)
Last edited by a moderator:
BergerKing
Moderator
Re: Edit contact information
OK, after delving into it and checking some things, I went to settings and started exploring, and think I found what may be your issue. When I pulled up the Contact, I tapped Settings (3 dots) at the upper right, and there's an entry to "Link to another contact." The contact showed two entries. Once I removed the extra Link, the offending address disappeared. I deleted both addresses initially to track this down, but one still showed, regardless. Once I unlinked the duplicate, bingo, I was clean, and re-entered the address and just had one. Thank you for the challenge to figure this out!
OK, after delving into it and checking some things, I went to settings and started exploring, and think I found what may be your issue. When I pulled up the Contact, I tapped Settings (3 dots) at the upper right, and there's an entry to "Link to another contact." The contact showed two entries. Once I removed the extra Link, the offending address disappeared. I deleted both addresses initially to track this down, but one still showed, regardless. Once I unlinked the duplicate, bingo, I was clean, and re-entered the address and just had one. Thank you for the challenge to figure this out!
Last edited by a moderator:
BergerKing
Moderator
Re: Edit contact information
Well, fiddlesticks. I'm not sure if it's related to being a new member or not. Hopefully, the description will help you sort this by itself.
Well, fiddlesticks. I'm not sure if it's related to being a new member or not. Hopefully, the description will help you sort this by itself.
Re: Edit contact information
It might have to do with the actual contact information visible in those images. Someone might be moderating them. Let me check with some of the other Mods.
It might have to do with the actual contact information visible in those images. Someone might be moderating them. Let me check with some of the other Mods.
BergerKing
Moderator
Re: Edit contact information
The contact information is for a business, which is why I used it. Thanks for the insight!
The contact information is for a business, which is why I used it. Thanks for the insight!
BergerKing
Moderator
Re: Edit contact information
You are ever so welcome, and again, thank you for the challenge to investigate further. Glad to be able to help!
You are ever so welcome, and again, thank you for the challenge to investigate further. Glad to be able to help!
BergerKing
Moderator
Re: Edit contact information
Cool, and thanks, I wasn't sure what happened. I was careful to select a contact that might have appreciated potential business. I should have selected the IRS number, in retrospection.
Cool, and thanks, I wasn't sure what happened. I was careful to select a contact that might have appreciated potential business. I should have selected the IRS number, in retrospection.
Re: Edit contact information
Ah, I see. Well, you never know what kind of crank on the forums might decide to start making dirty phone calls to that business, so I figured better safe than sorry!
Ah, I see. Well, you never know what kind of crank on the forums might decide to start making dirty phone calls to that business, so I figured better safe than sorry!
BergerKing
Moderator
Re: Edit contact information
Yep, if they wanna make crank calls, let 'em do it on Jurassic Hold.
Yep, if they wanna make crank calls, let 'em do it on Jurassic Hold.
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