I have no sound from my mobile phone. It is an s advanse Samsung. How can I fix this?

[AC Question]

no sound from my mobile phone.it is a "s advanse" samsung.

I reset my phone but it doesnt work.i cant hear ringing ton and sms tone and any music sound.can you help me?

 

[wizzrah]

Re: no sound from my mobile phone.it is a "s advanse" samsung.

Check to see if your earphone port is clean. Sometimes dust gets stuck in there and makes the phone think there are earphones plugged in.

Sent from my splendid Note 4.