Swollen battery

[PB4UGO]

I just saw an article online about Pixel 3/XL units suffering from swollen batteries:
https://www.androidpolice.com/2020/...-pixel-3-xl-battery-swelling-damaging-phones/

I guess I'm not alone. Google replaced mine in July of last year because it swelled so much it ruptured. I didn't know there was a problem until the "squeeze for Google Assistant" function started working erratically. The damage was hidden by the case I had on the phone.

This is what it looked like.

 

[mustang7757]

Will they cover this ?

 

[L0n3N1nja]

I'm shocked by the damage on the back, most phones I've seen swollen batteries on the screen will push out of the phone.

 

[Mike Dee]

I'm shocked by the damage on the back, most phones I've seen swollen batteries on the screen will push out of the phone.

Looks like it erupted

 

[mustang7757]

I'm shocked by the damage on the back, most phones I've seen swollen batteries on the screen will push out of the phone.

Yeah happened to my s8+ just pushed the back glass out perfectly lol

 

[Mike Dee]

Yeah happened to my s8+ just pushed the back glass out perfectly lol

Did you let the device sit unused?

 

[mustang7757]

Did you let the device sit unused?

I think it was sitting unused when it happened, but I disconnect the battery put it to the side and it went back to its original state after few days lol

 

[PB4UGO]

Will they cover this ?

They replaced it with a new phone. It was under warranty at the time.

It had not sat unused. It never overheated until the day I discovered it had ruptured. As I recall, it was hot at that point, but it's been over a year now.

 

[mustang7757]

They replaced it with a new phone. It was under warranty at the time.

It had not sat unused. It never overheated until the day I discovered it had ruptured. As I recall, it was hot at that point, but it's been over a year now.

I would give them a call again, it looks like a pattern and you replaced it once for this very resolution.

 

[PB4UGO]

I would give them a call again, it looks like a pattern and you replaced it once for this very resolution.

I apparently wasn't clear. The picture I included was of the original phone before they replaced it. The replacement phone is just fine.

 

[mustang7757]

I apparently wasn't clear. The picture I included was of the original phone before they replaced it. The replacement phone is just fine.

Gotcha , sorry misunderstood !