How can I delete inaccurate or duplicate groups in group text on Textra (HTC One M8)?

[chris newsom1]

Group texting problem using Textra on HTC One M8

Help! I've spent hours trying to solve this before coming to the experts. When composing a group message using Textra, it takes me to the pick recipients screen. Fine. From there I have a choice of Groups, People, Favorites, etc.. Now, when I select "groups" it displays duplicate group names such as "family" 10 contacts, then "family" 5 contacts. Or "work" 30 contacts, then "work" 2 contacts. How can I clean this up and delete inaccurate or duplicate groups? Where does Textra populate its contacts list from? Thanks

 

[Smply_Rcklss]

Re: Group texting problem using Textra on HTC One M8

In the contacts setting theres the favorites option, maybe try there.

Tapatalk'n On The M8

 

[Smply_Rcklss]

Sorry, I mean groups. Its right next to favorites

Tapatalk'n On The M8

 

[Patrick May]

your thread is the only one i've found that even tries to address this problem. any luck in the last year trying to find a solution?

 

[Vigen Khachikyan]

your thread is the only one i've found that even tries to address this problem. any luck in the last year trying to find a solution?

I have this problem as well and cannot find the solution elsewhere. Has anyone found a solution to this?????

 

[Vigen Khachikyan]

Help! I've spent hours trying
I to solve this before coming to the experts. When composing a group message using Textra, it takes me to the pick recipients screen. Fine. From there I have a choice of Groups, People, Favorites, etc.. Now, when I select "groups" it displays duplicate group names such as "family" 10 contacts, then "family" 5 contacts. Or "work" 30 contacts, then "work" 2 contacts. How can I clean this up and delete inaccurate or duplicate groups? Where does Textra populate its contacts list from? Thanks

Has anyone found a solution??? I'm faced with the same problem. In my regular phone contacts I have a group with 30 contacts in it and in Textra I have 4 groups with different number right contacts in each one. Doesn't even add up to 30. One of the duplicates in Textra has more than 36!

 

[kiretaro]

No solution...Galaxy S6 same problem

 

[kiretaro]

Fixed this by

1) turn off phone
2) go to Google contact web site on a PC and make it look the way you want
3) turn on phone and go to Google Contacts app (this is database that message apps looks at), and delete/remove the incorrect groups
4) turn off phone
5) turn on phone

That fixed it for me

 

[DoublEdgPhoto]

The problem with the fix stated here is, no duplicate groups appear in the Contacts Application.

And I have tried 4 different SMS programs including the 2 that come with Android (5.0.1). These are the following applications used:

Messages
Messages+
ChompSMS
Textra

Google has not acknowledged this issue. By the way, I am using a Samsung Galaxy S5. This same issue has been around since I incurred the same problem on the Galaxy S3.