1. Mark dock's Avatar
    Hey guys. For some reason my phone keeps turning off and on?

    Don't want to erase the phone because I have hundreds of photos I'd like to keep but can't dropbox them or transfer them with a laptop because it doesn't stay on long enough.

    Is there any way of getting the photos??

    Thanks for having a look

    Mark

    Posted via the Android Central App
    08-23-2015 10:03 AM
  2. theoneandonlybatgirl's Avatar
    If you can, I would suggest a phone to phone transfer. That was the most efficient way for me to get everything off one and onto another.

    Posted via the Android Central App
    08-23-2015 11:09 AM
  3. Mark dock's Avatar
    Hey thanks for the reply, I wouldn't be able to do a phone 2 phone transfer because my phone only stays on for around ten seconds

    Not much time to do anything ๐Ÿ˜–

    Posted via the Android Central App
    08-23-2015 05:16 PM
  4. fernandezhjr's Avatar
    Have you tried starting in safe mode? Turn it on and when you see the HTC screen, press and hold the volume down button.
    08-23-2015 07:40 PM
  5. Mark dock's Avatar
    Yes just done it and still the same ๐Ÿ˜ž

    Posted via the Android Central App
    08-24-2015 03:16 AM
  6. fernandezhjr's Avatar
    If it is doing it in safe mode, then it won't be a rogue app. Factory reset may fix it if it is software related, not hardware. Sorry. Don't know how you could backup your data if the phone won't stay on. Will it stay on if you boot into recovery? Have you tried wiping the cache?
    08-24-2015 10:31 AM
  7. Mark dock's Avatar
    After trying everything i tried to factory reset it and it wouldn't stay on long enough to do that!

    So i brought it back to the shop
    Should hear back in a few days

    Thanks everybody for the help much appreciated
    All the best

    Mark

    Posted via the Android Central App
    08-24-2015 02:51 PM

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