1. KurtTX's Avatar
    Whenever I try and play music from the phone, it will only go through the phones main speaker, even with the headphone jack plugged in. I can't seem to find a way to tell it to use the headphone not the main speakers. It seems to work with the FM Radio app, but not with files that I have uploaded to the phone. What should I do?

    Jemm Hdarr likes this.
    06-30-2012 07:37 PM
  2. apoc53's Avatar
    I'd say try a different set of headphones. My wife's iPhone earbuds don't always connect all the way into the phone's headphone jack, so while the notification bar shows a pair of headphones connected, it's still playing through the speaker on the phone. The line cable that came with her iPhone is completely unusable. Fortunately, my choice pair of Sony earbuds haven't had problems since just after I got my Vivid in ~January.

    Sent from my HTC PH39100 using Android Central Forums
    07-01-2012 01:17 AM
  3. KurtTX's Avatar
    Thanks, but I have tried another set of headphones. I don't seem to get the notification bar about headphones being plugged in. I've looked in the manual and see the symbol that's suppose to show up but it doesn't pop up.

    07-01-2012 08:27 AM
  4. KurtTX's Avatar
    I saw this on the Droid Razr forum:


    I used my "can of air" to blow out the jack...I can't imagine it would have lint in there...I have the otter case and the little flap over the jack input which remains closed all the time. After blowing it out, I do get some staticy noise as I pull the jack in and out, but no music.

    Does FM only play through the headphones? That works fine through headphones...just not any of the other music that I've got in my playlists.

    07-01-2012 03:43 PM
  5. grunt0300's Avatar
    I use the earbuds that came with the Vivid, and they're great. I've heard that the "beats" earbuds are even better, but i haven't tried them.
    07-01-2012 05:27 PM
  6. KurtTX's Avatar
    Solved! I took it to the AT&T store and they were able to demonstrate that their ear buds worked in a brand new Vivid but not in my phone. I got a referral to the service center. 30 minutes later I have a new phone. Rats, now I have to go through the process of setting things up. Oh, well...

    07-01-2012 05:50 PM
  7. Splitz's Avatar
    I use the earbuds that came with the Vivid, and they're great. I've heard that the "beats" earbuds are even better, but i haven't tried them.
    Ah, I'm jealous.

    When I got my Vivid back in March, it didn't come with the earbuds
    07-03-2012 09:11 AM
  8. Jemm Hdarr's Avatar
    Definitely a software issue, as in most cases you can remove & reinsert the battery, or do a factory reset and the jack will work again. And yes, that's pretty weird.
    02-23-2013 10:36 AM
  9. David Smith10's Avatar
    Hello everyone, I am new here, but not new to recording / audio. I had the same problem with my HTC ATT Vivid, Plugging in the headphone does not silence the speaker, nor play through headphones. I have seen many posts about lint in the jack stopping the contact. This is probably not the case. Resist the temptation to shove a pointed object into the jack because it will damage the actual contacts that make the headphone work.

    The headphone plug is a standard 3.5mm or I used to call them 1/8" TRS plugs (Tip, Ring, Sleeve). TRS is what allows stereo, one part of the plug is "common", one is left, one is right. The plugs with 4 sections, are "probably" for a type of headset with a microphone and a wire, as opposed to bluetooth that uses no wire. A standard 1/8" MONO plug does not have 3 sections (TRS), it only has two.

    Here is what about 2 hours of measuring and observing fixed my headphone problem. Because I kept reading things like "I pushed the plug in hard, and it worked, I wiggled it from sided to side and it worked, or all of a sudden it quit working. Then I saw something like I got a warranty replacement, it worked for a while then quit.

    Those 3.5mm plugs do have a surrounding plastic, or metal ring right above the actual plug. From my testing with 3 different TRS plugs, and a fourth was a set of high end pro audio headphones, what might be your problem is that the actual plug is not able to go all the way into the phone. It may look like it, but what I found was HTC's headphone jack may actually be made to tighter tolerances than some phones that have a more "sloppy" tolerance. These jacks do have standards of manufacturing. The TIP, RING, and SLEEVE have to fit almost perfectly. This may take some experimenting. In my situation, I took that case off of it, which is a snap on plastic case, and the couple of millimeters it kept the plug from going in made it so none of the TRS made proper contact.

    I had to shave a bit of the case, which looked like it had plenty of room. That fixed it. If you are brave, cut gently, shave a little of the plastic that is right above the actual plug, maybe allowing it to go in the jack better. I do not believe you can push the jack in too far, I did see a bottom on it, and if that bottom isn't a built in stop, all that will happen is as you push the modified plug in, it would first work, then pushing again would shut off the headphones, turn the speakers back on. The jack in the HTC is tight, the contacts are close tolerance, which means, holds better, but it is less forgiving.

    A good start, is be sure you take the HTC out of any sort of case, then plug your headphones in. If that fixes it, the plastic or metal above the plug is bumping on the case.

    I can find nowhere there is a software setting, or control for the sound except the built in "MEDIA VOLUME" which controls both headphone level, and speaker level. It isn't like a pro audio amp where you can listen to both headphones, and speakers at the same time. Plugging in a plug shuts the speakers off.

    This being a software issue is slim, it is mechanical. If your player plays through speakers on the phone, it should play headphones too. (shutting off the speakers when the plug is in right.)

    Watch out for right angle plugs. That rippled looking boot (strain relief) right above the plug is notorious for the plug not going in right.

    Hope this helps.

    Maybe someone can help me in return. The VIVID does not play FLV files, requiring an app. Unbelievable, Real Player App doesn't do it. Which player / organizer do you like, maybe something that will play a lot of formats beside FLV. The built in music app plays mp3 just fine.

    Art C
    03-11-2013 01:23 PM
  10. OperationA7X's Avatar
    Try Google Play Music or MX Video Player. It seems to play some audio formats.

    Sent from my HTC Vivid WCX using Android Central Forums
    03-11-2013 05:58 PM