Apps crashing on AT&T LG G3

[Tori Griffin]

I just got my G3 about 3 days ago. Everything was great until yesterday. My Facebook app all of a sudden started to crash after 5-10 seconds of opening it, and the camera app has started doing the same! I also did an OTA update from AT&T to 4.4.2, maybe this is the issue?

 

[B. Diddy]

Welcome to Android Central! Are you running ART or Dalvik? If you're on ART, change back to Dalvik and see if that helps.

 

[Tori Griffin]

per a YouTube video I found I already tried that no go.

 

[B. Diddy]

Is it only Facebook? Facebook does have some control over the camera, so it'd be helpful if we can isolate the problem to one app. Do you have the most recent Facebook version installed? If so, go to Settings>Apps, select Facebook, and Force Stop, then Clear Cache/Clear Data. Now open it, log back in, and see if the problem happens again.

 

[Tori Griffin]

So far it seems to be just FB and the camera. I did already try clearing the cache and data and logging back in, I even uninstalled the most recent update and it still happens.

 

[Tori Griffin]

Also, it was suggested by someone else that I enter the code to access the hidden menu and turn Camera A+ off? I'm not sure what that is though so I haven't messed with it.

 

[Tori Griffin]

In case anyone has this issue I had to reset my phone completely to fix it.

Posted via the Android Central App

 

[B. Diddy]

Too bad about the hassle. I would ordinarily suggest a cache partition wipe, but for some reason, LG doesn't allow users to get to the Recovery Menu on an unrooted device.

 

[Tori Griffin]

Out of curiosity...do you know what that camera A+ setting does?

Posted via the Android Central App

 

[B. Diddy]

Sorry, no idea!