A
AC Question
I have a Verizon LG G3 (VS985) but I am using it on the T-Mobile network. I have a very old version of Android (4.4.2) and am trying to update to Marshmallow (6.0). According to the Verizon page, this has been available since last year, but was never updated on my phone, perhaps since I am not on the Verizon network. When I click on check for updates, the phone says it is up to date and no update is necessary at the time. I went to T-Mobile and called Verizon and neither one could help. Any ideas? Thanks!