I went through the process, I suppose they created an rma but the final page they display is a rather generic:
1
Back Up Your Data
Your phone will be set to factory defaults. All data, pictures, music & contacts will be lost. Need help?
2
Retain your Add-ons & Box
Remove your SIM card, memory card, screen guard, and case from your device. These items will be discarded. Do not send your original packaging as it will also be discarded.
3
Battery Handling
Remove the battery cover and battery. Do not attempt to remove embedded batteries.
4
Include Documents
Please include a COPY of your Proof of Purchase. Retain the original purchase receipt for your records.
5
Prevent Damage
Cosmetic damage is not covered by LG. Package your device according to the carrier’s guidelines.
6
Drop Off / Pick Up
If shipping labels were provided, attach the label and drop off at FedEx or arrange for FedEx pick-up. Otherwise, please use a preferred shipping method to ship your device.
Ship your device to:
LG Wireless
2155 Eagle Parkway, Dock 2
Fort Worth, Texas 76177