1. Android Central Question's Avatar
    Lg v10 1 year old
    Stock Android 6.0
    Kernel 3.10.84
    Apps like my podcast app, youtube, gboard, and now google play app store are gone. Until app store disappeared I was just reinstalling. The only thing I can think of is recently I installed an app called aptotide from the first site google brings up and I thought it was an issue with trying to update and failing. So I uninstalled it and nothing. Any suggestions? I've tried reseting.
    10-03-2018 09:21 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! You mean Aptoide, right? Is the phone rooted? Assuming the phone came with the Play Store, Gboard, and YouTube preinstalled, you can't delete those apps unless the phone is rooted. Do they still show up in Settings>Apps​?
    10-04-2018 10:53 AM
  3. James Holmes4's Avatar
    Yes Aptoide. Unrooted. Gboard was in settings and I cleared cache and force stopped and its back now available to use. But no luck with Google play app store. YouTube's gone now too. It's not just Google apps though podcast addict deleted too. Short of factory reset I have no idea how to stop this.
    10-04-2018 05:12 PM
  4. B. Diddy's Avatar
    Go to Settings>Apps, tap Menu>Show System​, and see if those apps show up, but labeled as Disabled.
    10-04-2018 11:06 PM
  5. James Holmes4's Avatar
    https://ibb.co/jFAV6z

    Yeah they aren't there at all. I uninstalled updates to Google play services, nothing coming back.
    YouTube just uninstalled again. https://ibb.co/jFAV6z

    https://ibb.co/esMWDe
    10-05-2018 05:06 PM
  6. James Holmes4's Avatar
    https://ibb.co/eAViBz

    Just got this notification
    10-05-2018 06:23 PM
  7. B. Diddy's Avatar
    Can you tell us what site you downloaded the Aptoide apk from? It sounds like it might have included something that is somehow removing or hiding the Play Store and/or Play Services (which, in an unrooted phone, would be pretty concerning -- I'd guess it requires some system root-level hacking, almost like it's malware).

    Just to be sure, run a root checker app to make sure the phone isn't rooted.
    10-05-2018 08:58 PM
  8. James Holmes4's Avatar
    en.aptoide.com is were I got it from.

    No root
    https://ibb.co/fPemYp

    And I agree on an unrooted, stock Android I didn't be able to disable these gouge apps. My Google drive app is gone too.
    10-07-2018 07:47 AM
  9. B. Diddy's Avatar
    I'm out of ideas, sorry. Next step might be a factory reset.
    10-11-2018 12:42 AM
  10. ozron's Avatar
    As Diddy mentions above, it seems like the actions of malware. There are some nowadays that can root your phone & then uninstall themselves after opening ports or whatever, so even when a root check comes up clean you may have been compromised. Also, check your Google account, any log ins from unknown devices which may confirm you have been hacked, or maybe just someone just doing it from there without rooting you (though not sure if you can uninstall Play store remotely like normal apps) If you have been hacked assume they know ALL your passwords (any sign your other devices have been infected) reflash ROM (factory reset may not be enough if they are in system) and router firmware
    B. Diddy and kixfan like this.
    10-11-2018 05:09 AM

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