I have a factory reset Moto g6 that randomly Reboots. This time, I was watching a CNN app news clip. But it happens at other times as well. Battery fully charged. Any suggestions?
My friend's G6 started doing the same thing a month or so ago. I recommended all the trouble shooting steps above, and told him his battery was probably failing even though it displayed a good charge. He got so frustrated fiddling with it he just went and bought a new phone.
@J Dubbs, the G6 has dual A/B partitions for seamless updates, which means the system cache partition can't be cleared.:-\
I agree that the battery is the most likely culprit if it's still happening in Safe Mode. Is he phone usually warm when this happens?
No SD present. It's been factory reset a couple of times recently, as I was going to use the Moto G6; but I missed my Pixel 2xl to much. So reset again, and ported my mom's JitteeBug Smartphone, or at least that's what they called it. You could load about 3 apps, and it was pathetically slow. While I used it, it rebooted a couple of random times as well. One time I had to to the reset power on to get it to come back on. The phone was purchased, but was rarely used, as the person went back to an iPhone 8 plus. Could be the battery, I guess. I will try Safe Mode for awhile. I don't have nearly as many apps on the Moto g6 that I have on my Pixel 2xl.
LoL. I went back and bought the G7 Power after breaking my original ones screen and changing over to an Samsung. Sucked I had to buy the same phone twice because I could have got another G7 with the insurance but I didn't want to wait. ������������* Luckily it was only 100$