I have a MotoG6 that, when I first got it (a little over a year ago), I'm pretty sure gave me the e-mail notification sound the moment I received a new e-mail. Now, however, after several software updates that may or may not have anything to do with this, this has become very problematic. Sometimes I will get the sound, but something like 10 or 15 minutes after the e-mail is received. Sometimes I'll get it only after I "activate" (as in do something to bring it out of the black screen) the phone. Neither of these is good enough! For the work I'm in, I need to be notified of e-mails as soon as they come in. To me, it's not much different from the phone not ringing when someone calls or not receiving a text notification when someone texts. Also, by the way, sometimes I WILL get the e-mail notification sound when a new e-mail has NOT come in, which makes it even stranger.
Does anyone know why this might be happening? I did see a thread in Google's own gmail support forum that other people are experiencing this, so it might just be a general software issue that has nothing to do with my phone. But if there is anything that CAN be done, I would certainly love to know about this because, again, for me at least, this is pretty bad. Thank you.
Does anyone know why this might be happening? I did see a thread in Google's own gmail support forum that other people are experiencing this, so it might just be a general software issue that has nothing to do with my phone. But if there is anything that CAN be done, I would certainly love to know about this because, again, for me at least, this is pretty bad. Thank you.