02-02-2014 07:09 PM
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  1. Cozume's Avatar
    I think its dumb they want us all shipping back our new phones instead of giving us a discount. But if I get a code during the promo that's exactly what I'll do
    First off, most people won't ship them back.

    Also, I would guess that you would be able to get at least a $70 ww.motorola.com credit if you are still within the return window if you just call and tell them you will return and buy a $70 off phone if they won't give you a credit.
    01-27-2014 01:44 PM
  2. Clocks's Avatar
    First off, most people won't ship them back.

    Also, I would guess that you would be able to get at least a $70 ww.motorola.com credit if you are still within the return window if you just call and tell them you will return and buy a $70 off phone if they won't give you a credit.
    You are correct:

    FYI they wont do anything until 3pm. So dont bother chatting right now.

    I purchased a Moto X in the past two weeks (30 days in CA). If I get a code will you refund the difference in price that I paid?

    We have two different options available.

    You can register for the additional discount at Motorola - A Google Company during the promotional hours. Once you receive the promotional code, purchase a unit at the discounted rate ($299). You can then return your original Moto X and receive a full refund for that order.

    If returning your device is a hassle, we can provide you with a unique promo code good for $70—the difference in price—off the purchase of accessories at motorola.com (with some items excluded). Just chat with us to get started.
    01-27-2014 01:46 PM
  3. Woosh's Avatar
    I think you are right, but double check with Motorola to make sure. I don't remember seeing anything about extended holiday returns before this thread but now it is on the Motorola site.

    However, on the Motorola site it merely says if you bought during the holiday promotion you have until 1/31/14 to return but it doesn't say what dates that includes or if it was just if you bought during the Cyber Monday sale and then the 2 makeup sales dates after that. There was a Today Show sale after Christmas, too which I doubt is included in the holiday promotion.
    I checked with the chat guy. He says I am in within turn time and gave me a number to call. I'm at work but I'll try the number in a cpl hours to see if he was right or not......

    His response below:

    Martin: All Customize Moto X that was purchase from November 17 - December 31 those are the phone that are eligible for the return policy due to holiday promo.
    01-27-2014 01:50 PM
  4. Cozume's Avatar
    I checked with the chat guy. He says I am in within turn time and gave me a number to call. I'm at work but I'll try the number in a cpl hours to see if he was right or not......

    His response below:
    That's awesome!!!!! Thanks!
    01-27-2014 01:55 PM
  5. madlaw1071's Avatar
    Am I correct that the X requires a Nano Sim, making hot swapping harder than normal and requiring the purchase of a sim adapter/cutter?
    01-27-2014 01:56 PM
  6. Cozume's Avatar
    You are correct:

    FYI they wont do anything until 3pm. So dont bother chatting right now.
    I wonder if they will convert the $70 accessory credit to a $70 VISA prepaid card? I don't need any more accessories.

    - - - Updated - - -

    Am I correct that the X requires a Nano Sim, making hot swapping harder than normal and requiring the purchase of a sim adapter/cutter?
    yes, nano SIM.
    madlaw1071 likes this.
    01-27-2014 01:57 PM
  7. Fdmstng99's Avatar
    The deal is on, just got confirmation that I will be getting an email in a few hours with my code.
    asdrew likes this.
    01-27-2014 02:01 PM
  8. YankInDaSouth's Avatar
    Moto X: Valentine’s Day Sale starts 1/27 through 2/14-i-am-.png
    wooo hooo
    asdrew likes this.
    01-27-2014 02:03 PM
  9. reno55's Avatar
    So if we got the we've received your reservation and emailing you your promo code we're good right?

    Posted via Android Central App
    01-27-2014 02:06 PM
  10. YankInDaSouth's Avatar
    so if we got the we've received your reservation and emailing you your promo code we're good right?

    Posted via android central app
    i hope so! Lol
    01-27-2014 02:06 PM
  11. ultravisitor's Avatar
    I got one for my sister whose Droid Razr Maxx is on its deathbed.
    01-27-2014 02:08 PM
  12. Fdmstng99's Avatar
    So if we got the we've received your reservation and emailing you your promo code we're good right?

    Posted via Android Central App

    Yes, you should also get a confirmation email saying that a code is on it's way.
    01-27-2014 02:08 PM
  13. TheMiz's Avatar
    I got the same email.
    01-27-2014 02:09 PM
  14. thejdj's Avatar
    I got the conf email as well.
    01-27-2014 02:27 PM
  15. DCSholtis's Avatar
    I got the conf email as well.
    +1 got mine as well!

    Posted via Android Central App
    01-27-2014 02:50 PM
  16. Cozume's Avatar
    10 minutes to go and there are still codes left.
    01-27-2014 02:51 PM
  17. still1's Avatar
    10 minutes to go and there are still codes left.
    At this point I would ask others to grab the code and post it in the thread so that people can use it later on
    01-27-2014 02:56 PM
  18. CarbonOak's Avatar
    I just got the actual promo code right now. Didn't even have to wait more than an hour.
    01-27-2014 02:59 PM
  19. ultravisitor's Avatar
    Just got my code. It's good for a week.
    01-27-2014 03:00 PM
  20. YankInDaSouth's Avatar
    Just got my code and ordered my Vzw Developer Edition!!!!!!!!!!
    01-27-2014 03:01 PM
  21. Fdmstng99's Avatar
    Got my code as well, faster then I thought. Ordering now.
    01-27-2014 03:01 PM
  22. Cozume's Avatar
    You can still get a code and it is 4:03pm EST! For those of you so inclined, snag an extra to post here later for those who had to work during the sale.
    01-27-2014 03:03 PM
  23. thejdj's Avatar
    Just got the code. Expires 2/3/14 at 11:59PM EST
    01-27-2014 03:06 PM
  24. TheMiz's Avatar
    Just got mine too

    Sent from my XT1060 using Tapatalk
    01-27-2014 03:06 PM
  25. still1's Avatar
    You can still get a code and it is 4:03pm EST! For those of you so inclined, snag an extra to post here later for those who had to work during the sale.
    looks like it.
    01-27-2014 03:06 PM
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