Re: "I've ordered my Moto X Style" (Order & Shipping Discussion)
As previously mentioned in this forum, you can sign up for FedEx Delivery Manager.
FedEx Delivery Manager - Customize Your Home Delivery
It will show you when anything is set to be delivered to you/your address before a tracking number even gets sent to you.
Thanks. I signed up late this afternoon and it must've been after Fed Ex received the initial shipment data because I was never notified.
However, I logged into my account and saw two shipments from China for a 9/14 delivery.
I chatted with Moto online, since I was disappointed at not seeing the discounted battery pack for $7.99.
Chatting is nice, since it really takes any emotion out of the situation and is easy to be professional. (and avoids any hard to understand phone connection)
First they told me to return the phone and reorder again with the battery pack. Then they offered a 10% coupon. I thanked them but asked if there was anything else they could due to resolve the situation, since I just purchased a new phone.
They finally offered to send it to me free of charge as a valued customer.
I also signed up with UPS My Choice--similar to Fed ex home delivery for future shipments.