Is anyone having a problem with it? All my cords just pop out. They never stay in snuggly and I always have to plug it back in
Had this problem with micro-USB on my Galaxy Nexus when I bought it used. It had lots of lint stuffed deep into the port, and it was keeping the plug from going all the way in. A toothpick and a gentle touch, and the problem was solved completely. I think that might have been why the guy sold it.
Mine has gotten to the point where I gave up and went to Verizon. They tried a brand new Moto charger and you have to hold the plug just right to get it to charge and then not touch it even the tiniest bit. The port is clean, we looked at with a lit magnifying glass. You really have to jam the charger in there and they agreed it is not they way it should be.
I can send it back under warranty and get a refurb sent out. They wont guarantee the condition of the refurb and my Z is mint having lived in a case with a full screen protector it's whole life. My buddy got a refurb S7 Edge once and it looked beat up by a kid using it as a hockey puck! Sure, it all worked but it looked rough! OTOH my Z just isnt going to last much longer if this keeps up.
I got my exchange this morning. You're right, it looks brand new. There is not a mark on it anywhere and it has protective plastic cling on it. The charging port is nice and tight and it "clicks" into place like it should. Pretty happy now.
Make sure that the phone's case isn't keeping the cord from plugging in all the way. Mostly sounds like a worn out port. This is part of why I like using wireless charging on my phones.
Yeah, wish they would've offered the wireless charging style shell sooner.I did check it without the case as did the Verizon store guy when I brought it in. I think you are correct that it simply wore out. I charged it every night and sometimes in the car if I was using GPS. I would use wireless charging on this phone if it had it natively, I didnt want to add the battery mod just for that option.