1. Gangrel's Avatar
    As I've posted in another thread or two, I have had my 6p for about a month now, on Rogers up here in Canada. I love the phone, aside from one annoying problem....... it's propensity to randomly reboot. I notice this because I have left on the Android OS security feature, only to track the rebooting right now.

    It occasionally has rebooted overnight while charging (so, bye bye alarm). It has rebooted just sitting beside me on the sofa or other locations. I don't think it's strictly from Doze though, as Doze doesn't kick in while plugged in, and doesn't it take a while for Doze to start?

    Anyway, the reason for this thread is to find out if others have noticed something else..... I'm finding I get frequent reboots in cold weather. In my jacket while walking around, I pull it out only to find it rebooted. Driving in my car, even just this morning listening to spoitfy through Bluetooth, until it just stopped and rebooted.

    The highest percentage of reboots is definitely in the car, or when I'm outside in the cold winter.

    So, I'm wondering if anyone has had the same issues, or heard of the phone being freakishly cold-intolerant?

    Yes, I've done a factory reset (only to have it reboot a day or two later). I have wiped the system cache several times. The only experiment I haven't tried yet is driving around in safe mode, to see if it still happens......

    As I mentioned elsewhere, a log that lets a user see what app was running when the reboot occurred would help immensely in tracking down possible problems in that area.........
    03-03-2016 09:58 AM
  2. redduc900's Avatar
    You could try booting into Safe Mode to see if the reboots are caused by a 3rd-party app...

    Nexus 6P: How to Boot into Safe Mode
    B. Diddy likes this.
    03-03-2016 11:22 AM
  3. B. Diddy's Avatar
    I agree with Safe Mode. About how often are the reboots happening? If it's at least once a day, then you just have to keep it on Safe Mode for about 48 hrs to get a good idea.
    03-03-2016 11:53 AM
  4. Gangrel's Avatar
    Yes, that is the next thing to try, but I don't have a guess as to why sitting for 8 hours at my desk, the thing doesn't reboot, but when I'm on the move, it does?
    03-03-2016 12:08 PM
  5. puch96's Avatar
    When you have it in your jacket pocket outside, are you using Bluetooth at all? I'm suspecting that something is not playing nice when using Bluetooth or while the phone is moving. ?

    Posted via the Android Central App
    03-03-2016 03:49 PM
  6. Gangrel's Avatar
    I have bluetooth on in the phone, but in my car usually don't have my speaker turned on.

    I'll try driving to work in safe mode tomorrow and see what happens. Though something happened tonight when i put the phone in safe mode and tried to use some of the google apps...... Google play services crashed 3 or 4 times. I wonder if that's connected to my problems......
    03-03-2016 06:56 PM
  7. Gangrel's Avatar
    So, experiment one..... driving to work in safe mode, attached to Bluetooth in the car. And, random reboot.

    I was not running maps or anything, just whatever goes in the background for google now, etc.........

    I'll try again on the way home, but I'm confused all to heck.
    03-04-2016 07:44 AM
  8. B. Diddy's Avatar
    If it's happening in Safe Mode, I'd be concerned about either corrupt firmware or faulty hardware. You could try reinstalling the firmware manually: How to manually update your Nexus | Android Central. If that doesn't work, then contact Google for warranty repair or a replacement.
    03-04-2016 09:33 PM
  9. Gangrel's Avatar
    Since I've been home I've been running in normal mode and no crashes in 20 hours. Crazy......
    03-05-2016 10:02 AM
  10. Hhudda's Avatar
    Since I've been home I've been running in normal mode and no crashes in 20 hours. Crazy......
    How has this been going for you? My 6p reboot strangely only happens when I get into my office in the morning and won't work again until I return home. What's even stranger is the phone never reboots on the weekend but like clockwork on Monday morning it'll reboot. Have contacted Huawei but still trying to find a solution
    07-07-2016 03:34 PM
  11. Trigati's Avatar
    Have you wiped the cache partition recently? If not, do that and see if it resolves the issue.

    Sent via the Communications Center of the Trigati
    07-07-2016 06:42 PM

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