1. Dominicus Saxon's Avatar
    I combed through the forums for this topic but the only ones I found were years old, and didn't work. I'm hoping for some updated advice on how to get my Yahoo E-mail account set up on my phone. I'm using the BlueMail app and have used it for years, works great on my old Galaxy S8+

    I add a new e-mail account, choose Yahoo and agree for the phone and app to have access to my yahoo e-mail account.

    As soon as it starts Authenticating I get the following error pop up
    Error
    Network unavailable, cannot authenticate. Please try again later (3005)

    Thing is, I can log into my yahoo e-mail on my desktop just fine.

    This is my main e-mail account, so any help or advice or step by step instructions would be greatly appreciated.

    Thanks in advance !
    09-14-2019 11:05 AM
  2. B. Diddy's Avatar
    I moved this from the Sprint Photon forum (wow, not sure how it got there!) to the Note10 forum.

    Are you using 2-factor authentication for your Yahoo account? If so, make sure you use an app password, not your usual Yahoo password: https://help.yahoo.com/kb/SLN15241.html
    09-14-2019 01:13 PM
  3. Serkle K's Avatar
    I was having a similar issue with my work email, using exchange, but in the BlackBerry Hub app. I was able to add my work email in Outlook, but for some reason I kept getting a similar error for my work email. I had conceded to just using Outlook for my work email, until I had to do a wipe for a different reason. Once I had my device up to where I wanted it to be, the only thing I did different the second time around was I didn't restore apps from a backup. in SD read i only restored contacts, messages and random other data. But I manually reinstalled my apps, and then when I added my accounts into the Hub app, everything worked without issues.

    Did you restore your apps from a backup, or manually install your apps from the beginning?
    09-14-2019 01:24 PM
  4. Dominicus Saxon's Avatar
    The BlueMail app was brought over to this new phone from my old Galaxy S8+

    I will uninstall the app completely and try to set up my 3 e-mail accounts fresh.

    To answer the first reply above, no I'm not using the 2 part authentication. Just the user e-mail and password.

    Thank you both for your replies, I will update shortly
    09-15-2019 10:05 AM
  5. Dominicus Saxon's Avatar
    Nope, unfortunately uninstalling and reinstalling the BlueMail app didn't work. It let me do my g-mail and cableone e-mail accounts, but not the yahoo one. Kept getting the same error when it tries to authenticate the incoming server

    Error
    Network unavailable, cannot authenticate. Please try again later (3005)

    I did install the yahoo e-mail app and it works perfectly with my yahoo e-mail account, naturally. I was just hoping to avoid having multiple e-mail apps to check.

    If anyone has any other ideas to try please let me know, thank you !
    09-15-2019 10:34 AM
  6. Serkle K's Avatar
    Nope, unfortunately uninstalling and reinstalling the BlueMail app didn't work. It let me do my g-mail and cableone e-mail accounts, but not the yahoo one. Kept getting the same error when it tries to authenticate the incoming server

    Error
    Network unavailable, cannot authenticate. Please try again later (3005)

    I did install the yahoo e-mail app and it works perfectly with my yahoo e-mail account, naturally. I was just hoping to avoid having multiple e-mail apps to check.

    If anyone has any other ideas to try please let me know, thank you !
    It may be a pain in the but, but I would consider wiping and restoring contacts and other data only, and manually install all apps again. That is ultimately how I got my apps to work properly and get all my email accounts into one aggregated app.
    09-15-2019 10:48 AM
  7. Dominicus Saxon's Avatar
    Heh, in my case it would be more than a pain to wipe out my contacts. I use this phone for work so I have nearly a thousand (yes, 941) contacts in my phone. Looks like I will just keep the yahoo e-mail app on my bottom toolbar since it's my main one, and the other two on the bluemail app on the 2nd page screen since I don't use them very often. Then work on updating the e-mail on those sites to yahoo.

    Thanks !
    Serkle K likes this.
    09-15-2019 11:27 AM
  8. B. Diddy's Avatar
    I'm sure you've checked this already, but just in case, make sure all of the IMAP settings are correct: https://help.yahoo.com/kb/SLN4075.html. Make sure you enter your password in every available password field, even if it says "optional."
    09-15-2019 12:52 PM
  9. Dominicus Saxon's Avatar
    Thanks for that info, B. Diddy, I didn't know what the imap and stmp info should be.

    You guys will not believe this but I went to the BlueMail app to try to manually set up yahoo e-mail with that info and ... it just authenticated and worked without a hitch.

    Murphey's Law huh ? 3 days of fighting with it and it's like "oh, you wanted your e-mail, well it's right here, Little Buddy"

    Thanks for all the great tips and help though. Love this site and this community !
    09-15-2019 02:09 PM
  10. toenail_flicker's Avatar
    Love this site and this community !
    glad you got it fixed. it IS a great site and community
    B. Diddy and Serkle K like this.
    09-15-2019 02:26 PM
  11. Serkle K's Avatar
    Glad to see you got it working!!
    09-15-2019 03:43 PM
  12. zorian99's Avatar
    my problem with yahoo mail is that I need to delete and redo it every 2 weeks because yahoo logs me out.....I am using an att sbcglobal account
    09-15-2019 06:49 PM

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