1. husslord's Avatar
    Unsure if this has been posted but I'm having difficulty even with a strong wifi connection downloading pictures. It just spins and spins. I'm using the stock app. Anyway to fix this. Thanks! Yes mobile data is on
    10-16-2020 11:33 AM
  2. husslord's Avatar
    Update when I turn my wifi off they come through. I have fiber optic so this weird. I'm texting myself BTW
    10-16-2020 11:34 AM
  3. B. Diddy's Avatar
    If you turn off wi-fi temporarily, does MMS come through fine? Which carrier do you have?

    EDIT: Sorry, I posted this at the same time as your 2nd post.
    10-16-2020 11:35 AM
  4. mustang7757's Avatar
    Hi,
    Which carrier ?
    You have Wi-Fi calling enabled?
    Also try reset the message app clear its data/cache then force stop it
    10-16-2020 11:35 AM
  5. mustang7757's Avatar
    Update when I turn my wifi off they come through. I have fiber optic so this weird. I'm texting myself BTW
    Reset network in settings,>general management >reset >reset network
    husslord likes this.
    10-16-2020 11:36 AM
  6. husslord's Avatar
    Att....
    10-16-2020 11:37 AM
  7. husslord's Avatar
    Thanks I'll try that
    mustang7757 likes this.
    10-16-2020 11:37 AM
  8. donm527's Avatar
    Are you on AT&T by chance??

    I had same issue where sometimes texts wouldn't load... showing separate from the group chat... click on the download and it spins forever until it finally decides to come through. And in my case I think it was AT&T WIFI CALLLING enabled that caused the issue.

    Because when enabled, it will push calls and texts through WIFI but I turn off wifi and it goes through... turn off AT&T WIFI CALLING and it hasn't happened since.

    I turned it on for the heck of it but after I thought about it... I never have an issue with calling or signal issue for calling or text with AT&T so don't need it.

    Unsure if this has been posted but I'm having difficulty even with a strong wifi connection downloading pictures. It just spins and spins. I'm using the stock app. Anyway to fix this. Thanks! Yes mobile data is on
    10-16-2020 12:09 PM
  9. B. Diddy's Avatar
    Yeah, I recall this being a somewhat common issue with AT&T's wi-fi calling.
    10-16-2020 12:19 PM
  10. mustang7757's Avatar
    Yeah, I recall this being a somewhat common issue with AT&T's wi-fi calling.
    Yes known issue on att
    10-16-2020 12:35 PM
  11. donm527's Avatar
    Yes known issue on att
    Interesting... never knew. I think over the years I'd enable/disable it when playing with setups and on the N20U must have decided to do it and when I had the issue I just thought maybe that could cause it and guess I got lucky. Never noticed any call performance with wifi calling on anyways.
    mustang7757 likes this.
    10-16-2020 12:55 PM
  12. Mike Dee's Avatar
    Are you on AT&T by chance??

    I had same issue where sometimes texts wouldn't load... showing separate from the group chat... click on the download and it spins forever until it finally decides to come through. And in my case I think it was AT&T WIFI CALLLING enabled that caused the issue.

    Because when enabled, it will push calls and texts through WIFI but I turn off wifi and it goes through... turn off AT&T WIFI CALLING and it hasn't happened since.

    I turned it on for the heck of it but after I thought about it... I never have an issue with calling or signal issue for calling or text with AT&T so don't need it.
    Yes...he mentioned AT&T in another post
    10-16-2020 01:12 PM
  13. donm527's Avatar
    Yes...he mentioned AT&T in another post
    Lol yeah... I actually started writing the reply after the OP posted but got sidetracked at work and saw the replys after I hit Post. Figured I'd leave it.
    10-16-2020 01:23 PM
  14. mustang7757's Avatar
    Interesting... never knew. I think over the years I'd enable/disable it when playing with setups and on the N20U must have decided to do it and when I had the issue I just thought maybe that could cause it and guess I got lucky. Never noticed any call performance with wifi calling on anyways.
    I've been on the unlocked models for awhile so no WiFi calling there lol but yeah been through troubleshooting quite few threads on that issue.
    10-16-2020 01:33 PM
  15. Ruben Ocasio's Avatar
    Definitely wifi calling if like you said your on AT&T like me, also Advanced Message causes issues as well with the wifi calling, so ever since I disabled wifi calling and Advanced Message all MMS works 100%, this has been issued on the AT&T help site and AT&T always responds that it's not on there end , but definitely it's on there end.
    10-16-2020 04:35 PM

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