Samsung Note 4, touchscreen issues. Software related.

A

AC Question

The touchscreen stops working, at random time intervals. Always in 30 minutes or less. This is regardless of if I have just done a factory reset or am using safe mode.

I can get the screen to respond to touch again by using the phones power button to lock and unlock the phone, or by restarting the phone and holding the power button to get it to restart multiple times.

The fact that locking and unlocking the scree can fix the issue most of the time, for another 0.2-30 minutes indicates to me its a software issue.

when the touchscreen isn't working, when i dial *#2663#, TSP threshold says FAIL
when the touchscreen is working the, with the same dial code, TSP threshold is 368.

I can update TSP FW (general) while it is working, but cannot when it is failed.

I want to download a clean OS from somewhere, as this phone came from a semi sketchy refurbishment place in china. What are my options?
 

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