Carrier Network Connection Drops? (AT&T)

[sbatwater]

I picked up an at&t Note 5 from Best Buy last Friday. The phone is really great and I've been happy with it, but one issue that has been happening at least twice each day is it will randomly disconnect from at&t's network and then won't reconnect until I reboot.

Toggling airplane mode on/off doesn't seem to fix it and it happens at seemingly random times in the day.

I'm still within the return period, so I'll probably take it back to Best Buy, but was curious if anyone else has experienced this and if there's a good fix.

 

[dpham00]

Re: Carrier Network Connection Drops? (AT&T)

Have you tried a new sim?

Sent from my Verizon Samsung Galaxy Note 5

 

[sbatwater]

Re: Carrier Network Connection Drops? (AT&T)

Not yet - I'm actually using the new sim card that came with the Note 5.

Maybe I'll see if at&t can swap in a new one for me today. Thanks!