1. nzrocketman's Avatar
    Im using the Cable that come with the phone. downloaded new drivers.

    i Should need to download a software to copy music/photo over

    please help me
    01-18-2016 11:52 PM
  2. sweetypie31's Avatar
    If it's charging you are connected. You don't need any software to copy music or move photos over. Does your phone show up in the file Explorer on your computer?
    01-19-2016 04:28 AM
  3. dpham00's Avatar
    Which os and version do you have?
    01-19-2016 07:11 AM
  4. Rukbat's Avatar
    Sounds like pin 2 or 3 is disconnected in your charging port. Ports come loose, they break - even the cable can have a bad connection. You need a technician to troubleshoot the problem.
    01-26-2016 12:33 AM

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