1. climb's Avatar
    Can't use messages!!

    When I hit message app, hit on an existing text message thread, a white box appears "ALLOW MESSAGE TO ACCESS PHOTOS,MEDIA,AND FILES ON YOUR DEVICE"

    I press allow, next box says "screen overlay detected, to change this permission setting, you first have to turn off the screen overlay from settings app"

    I have gone through every permutation of choices and the messages still can't be accessed

    Anyone else experience this and can help me?

    Thanks!!!
    08-26-2016 07:25 AM
  2. climb's Avatar
    Can't use messages!!

    When I hit message app, hit on an existing text message thread, a white box appears "ALLOW MESSAGE TO ACCESS PHOTOS,MEDIA,AND FILES ON YOUR DEVICE"

    I press allow, next box says "screen overlay detected, to change this permission setting, you first have to turn off the screen overlay from settings app"

    I have gone through every permutation of choices and the messages still can't be accessed

    Anyone else experience this and can help me?

    Thanks!!!
    And......this only happens with the Samsung message app......the Verizon Message app works fine.....
    08-26-2016 07:34 AM
  3. PraetorianGuard14's Avatar
    Have you tried disabling and reenabling?
    08-26-2016 07:38 AM
  4. Kelly Kearns's Avatar
    And......this only happens with the Samsung message app......the Verizon Message app works fine.....
    Do you have any battery apps or security apps?
    08-26-2016 07:39 AM
  5. climb's Avatar
    Have you tried disabling and reenabling?
    I have, over and over.......
    08-26-2016 07:39 AM
  6. climb's Avatar
    Do you have any battery type apps?
    No I don't......
    08-26-2016 07:40 AM
  7. PraetorianGuard14's Avatar
    Did you disable anything in your system apps through package disabler or anything?
    08-26-2016 07:43 AM
  8. climb's Avatar
    Did you disable anything in your system apps through package disabler or anything?
    I did but removed the package disabler ........

    Now, this is weird, I just received my first text of the day, in Samsung messages, and now I can respond, to that particular person. I texted to several other contacts on existing message threads and it is now working

    Weird
    08-26-2016 07:49 AM
  9. alejovh1#AC's Avatar
    It's an app somewhere. I had the same problem and for me it was a screen filter app I had downloaded. Removed and the issue was gone.
    08-26-2016 07:53 AM
  10. Kelly Kearns's Avatar
    I did but removed the package disabler ........

    Now, this is weird, I just received my first text of the day, in Samsung messages, and now I can respond, to that particular person. I texted to several other contacts on existing message threads and it is now working

    Weird
    Then you must have disabled something that wasn't bloat. I use package disabler to disable some bloat. The only time I've seen that on my Note 5 was trying to set up Greenify on my Note 5 before.
    08-26-2016 07:58 AM
  11. erasat's Avatar
    Can't use messages!!

    When I hit message app, hit on an existing text message thread, a white box appears "ALLOW MESSAGE TO ACCESS PHOTOS,MEDIA,AND FILES ON YOUR DEVICE"

    I press allow, next box says "screen overlay detected, to change this permission setting, you first have to turn off the screen overlay from settings app"

    I have gone through every permutation of choices and the messages still can't be accessed

    Anyone else experience this and can help me?

    Thanks!!!
    Have you reset the message App cache and data? It's worth a try.
    08-26-2016 07:58 AM
  12. climb's Avatar
    Then you must have disabled something that wasn't bloat. I use package disabler to disable some bloat. The only time I've seen that on my Note 5 was trying to set up Greenify on my Note 5 before.
    The only thing I did different yesterday was downloading the package disabler and I think that has something to do it it, although the message app didn't begin misbehaving until last night ........

    Once I received an inbound text this morning, it seemed to clear the problem......for now....

    Thanks to everyone for helping with suggestions, that why I love these forums so much, many good souls out there !!!!
    08-26-2016 08:18 AM
  13. Kelly Kearns's Avatar
    The only thing I did different yesterday was downloading the package disabler and I think that has something to do it it, although the message app didn't begin misbehaving until last night ........

    Once I received an inbound text this morning, it seemed to clear the problem......for now....

    Thanks to everyone for helping with suggestions, that why I love these forums so much, many good souls out there !!!!
    Oh.. Did you open package disabler and set admin, etc? That could be an issue. With Greenify I can't remember what all steps I went through to get it corrected but I got it corrected and didn't have to uninstall.
    08-26-2016 08:24 AM
  14. Hoggles's Avatar
    If it doesn't stay fixed, it sounds like you could just do a factory reset.
    08-26-2016 08:28 AM
  15. Almeuit's Avatar
    Try clearing the data on the message app.
    08-26-2016 08:55 AM

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