Help - cannot remove unidentifiable app

[wahaha686]

Bought a dual sim unlocked Samsung Note 8 online (Model N950F/DS), the carrier should be M1 Wireless Singapore.

Don’t know how to remove this App. Googling the title yielded nothing. The App opens to a window that allows you to download Service Provider Apps. I've also tried to long press the App, but removing it is not an option.


I’ve tried to follow a ADB tutorial to remove bloatware, but I cannot match title of the App in with anything in Package List or Settings > Apps, so I don't know how to proceed with ADB.

I don't want to root my device, and prefer uninstall over disable.

Long time iOS user, first Android device. Thanks in advice for any help.

 

[chanchan05]

What happens if you try to open it?

 

[TechnologyTwitt]

Bought a dual sim unlocked Samsung Note 8 online (Model N950F/DS), the carrier should be M1 Wireless Singapore.

Don’t know how to remove this App. Googling the title yielded nothing. The App opens to a window that allows you to download Service Provider Apps.
View attachment 269796View attachment 269797

I’ve tried to follow a ADB tutorial to remove bloatware, but I cannot match title of the App in with anything in Package List or Settings > Apps, so I don't know how to proceed with ADB.

I don't want to root my device, and prefer uninstall over disable.

Long time iOS user, first Android device. Thanks in advice for any help.

Some of those apps are found in the Play Store.. so that "app" you have circled appears to be a folder. What happens when you press & hold the app? Doesn't a smaller pop up window appear, giving you more options (such as delete?)

 

[wahaha686]

When I open the App on the app drawer I assume?

If yes, it goes to the second image from left to right on the first post.

 

[wahaha686]

Yes, I have tried to long press the folder, but remove is not an option.

 

[chanchan05]

Looks like an app by the service provider. Basically system installed bloatware since it includes SG govt apps. Looks like best thing you can do is just hide it.

 

[wahaha686]

Cannot be removed via ADB without rooting like this tutorial?

 

[wahaha686]

Not even with ADB (without rooting)?

 

[j_hansen]

probably something that is needed to use that actual carrier and baked into the ROM in a way it can't be deleted by accident, just hide it

 

[chanchan05]

Not even with ADB (without rooting)?

No. Not likely.

 

[wahaha686]

I sort of solved the problem. For other people's knowledge, here is what I did:
1) purchased BK Disabler
2) disabled the following package

The Wireless@SG app/folder disappeared. I have also tired to re-enable this package, but Wireless@SG app/folder didn't come back.