05-21-2020 09:35 PM
27 12
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  1. stevros88's Avatar
    Basically when I click on a twitter link in the Facebook messenger app, it's started opening in the twitter in app browser instead of the twitter app.

    I've cleared all my defaults, cache etc, uninstalled twitter and messenger, gone to the display and sounds menu on twitter and told it not to open links in the in app browser but it's still doing it.

    I've even tried doing a full factory reset (did a full backup first) but it's not changed anything. I'm at my wit's end, I can't figure out what else I could possibly do to change it back. Any help would be greatly appreciated.

    Thanks
    Daniel
    05-20-2020 06:42 PM
  2. mustang7757's Avatar
    Which phone ? Have you tried resetting app preference?
    05-20-2020 07:27 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! I moved this from the Android Apps forum to the General Help forum since the former is intended for developers to promote their apps.

    Are these FB chat messages, or are you using FB Messenger as your SMS app? If the latter, what happens if you go back to your stock messaging app? Does the same thing happen, or do the links open the Twitter app appropriately?
    Laura Knotek likes this.
    05-20-2020 10:49 PM
  4. stevros88's Avatar
    Samsung Galaxy S10 5G, it started doing it last night. Yes I've tried resetting all of my preferences and defaults.

    It started when I was sharing a tweet through Facebook messenger. Normally when you do that you get a screen like the one I've attached where you see a preview of the tweet at the top, but I shared a tweet last night whilst the preview was still loading. From that point on, twitter links in the FB messenger app only open in the twitter browser, and not in the app itself.

    The other 2 attachments show that I don't want it to open URLs in the in app browser.
    Attached Thumbnails Force twitter links to open in twitter app-screenshot_20200521-221032_messenger.jpg   Force twitter links to open in twitter app-screenshot_20200521-222025_settings.jpg   Force twitter links to open in twitter app-screenshot_20200521-221935_twitter.jpg  
    05-21-2020 04:08 PM
  5. mustang7757's Avatar
    Samsung Galaxy S10 5G, it started doing it last night. Yes I've tried resetting all of my preferences and defaults.

    It started when I was sharing a tweet through Facebook messenger. Normally when you do that you get a screen like the one I've attached where you see a preview of the tweet at the top, but I shared a tweet last night whilst the preview was still loading. From that point on, twitter links in the FB messenger app only open in the twitter browser, and not in the app itself.

    The other 2 attachments show that I don't want it to open URLs in the in app browser.
    Try clearing data, cache,force stop Twitter app?

    Might be a issue with Twitter app, check see if it has a update?
    05-21-2020 06:45 PM
  6. stevros88's Avatar
    Try clearing data, cache,force stop Twitter app?

    Might be a issue with Twitter app, check see if it has a update?
    Done all of that. No good.
    05-21-2020 06:46 PM
  7. mustang7757's Avatar
    Done all of that. No good.
    You also reset settings?
    05-21-2020 06:47 PM
  8. stevros88's Avatar
    You also reset settings?
    Yes, I've cleared all my settings, all my defaults, cleared all my data, cache, you name it, I've cleared, reset it, uninstalled and reinstalled it, factory reset my phone.
    05-21-2020 06:49 PM
  9. mustang7757's Avatar
    Yes, I've cleared all my settings, all my defaults, cleared all my data, cache, you name it, I've cleared, reset it, uninstalled and reinstalled it, factory reset my phone.
    Contact Twitter, its a bug
    05-21-2020 06:51 PM
  10. stevros88's Avatar
    Contact Twitter, its a bug
    I tweeted their support account last night, not heard anything yet. Any other ways to get in touch for an individual response?
    05-21-2020 06:53 PM
  11. mustang7757's Avatar
    [Moved to s10 Forums]
    05-21-2020 06:53 PM
  12. mustang7757's Avatar
    I tweeted their support account last night, not heard anything yet. Any other ways to get in touch for an individual response?
    Might try their soc media
    05-21-2020 06:54 PM
  13. stevros88's Avatar
    Might try their soc media
    Yeah like I said, I tweeted their support account last night.
    05-21-2020 06:55 PM
  14. mustang7757's Avatar
    Yeah like I said, I tweeted their support account last night.
    They have a Facebook page , is that what your referring to?
    05-21-2020 07:07 PM
  15. stevros88's Avatar
    They have a Facebook page , is that what your referring to?
    No, Twitter, that's why I said "Tweeted". I went to their Twitter support account (@TwitterSupport) and explained my issue to them, asking for advice. No response as yet. Do they have a support page on Facebook as well?
    05-21-2020 07:10 PM
  16. mustang7757's Avatar
    No, Twitter, that's why I said "Tweeted". I went to their Twitter support account (@TwitterSupport) and explained my issue to them, asking for advice. No response as yet. Do they have a support page on Facebook as well?
    I seen this

    https://mobile.twitter.com/facebook
    05-21-2020 07:13 PM
  17. mustang7757's Avatar
    05-21-2020 07:16 PM
  18. stevros88's Avatar
    This is a Twitter bug, is it not? Why would I get in touch with Facebook?
    05-21-2020 07:16 PM
  19. mustang7757's Avatar
    This is a Twitter bug, is it not? Why would I get in touch with Facebook?
    Yeah sorry lol my mind wasn't there
    All you can do is their contact support they have and wait
    05-21-2020 07:34 PM
  20. stevros88's Avatar
    All is well with the world again. Looks like the issue was with the Messenger app, not Twitter.
    05-21-2020 09:05 PM
  21. mustang7757's Avatar
    All is well with the world again. Looks like the issue was with the Messenger app, not Twitter.
    Really, what happened with it?
    05-21-2020 09:06 PM
  22. stevros88's Avatar
    Really, what happened with it?
    It seems like this setting managed to get itself turned off, maybe? I didn't even know it was there, let alone that it might have been set incorrectly. I set it to open links in default browser and now when I click on links to Tweets in the Messenger app, they open up in Twitter again. I think they were actually opening in the Messenger browser, not the Twitter one.
    Attached Thumbnails Force twitter links to open in twitter app-screenshot.png  
    05-21-2020 09:12 PM
  23. mustang7757's Avatar
    It seems like this setting managed to get itself turned off, maybe? I didn't even know it was there, let alone that it might have been set incorrectly. I set it to open links in default browser and now when I click on links to Tweets in the Messenger app, they open up in Twitter again. I think they were actually opening in the Messenger browser, not the Twitter one.
    Strange , resetting app preferences , or the factory reset should of put the apps back to factory , maybe its not on by default
    05-21-2020 09:16 PM
  24. stevros88's Avatar
    Strange , resetting app preferences , or the factory reset should of put the apps back to factory , maybe its not on by default
    When I bought the phone back in April, it worked normally so I don't know what's happened in the meantime. I'm still not convinced that it's quite back to how it was though, I don't remember Tweets appearing from the right hand side. I could just be misremembering though. But at least it is now automatically opening the links in Twitter, which is the main thing.
    mustang7757 likes this.
    05-21-2020 09:21 PM
  25. mustang7757's Avatar
    When I bought the phone back in April, it worked normally so I don't know what's happened in the meantime. I'm still not convinced that it's quite back to how it was though, I don't remember Tweets appearing from the right hand side. I could just be misremembering though. But at least it is now automatically opening the links in Twitter, which is the main thing.
    Interesting I checked my messenger and its off , im thinking its off by default and somehow might of asked for permission to allow it when it worked for you , but nice find glad its working
    05-21-2020 09:23 PM
27 12

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