Mobile network "connecting"..

[frederickdawg]

Tried using my device on mobile data on T Mobile today and nothing occurs. Signal is fine dBm is fine yet no data is present.
Wife's device on same LTE bands and network works fine.

I'm wondering is this the same hardware issues that a few other forum members had that required motherboard replacement? I've had mine since new for approx 3 months.

 

[mustang7757]

Tried using my device on mobile data on T Mobile today and nothing occurs. Signal is fine dBm is fine yet no data is present.
Wife's device on same LTE bands and network works fine.

I'm wondering is this the same hardware issues that a few other forum members had that required motherboard replacement? I've had mine since new for approx 3 months.
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Maybe they have a outage in your area?

 

[Rukbat]

While -110dBm isn't great (and an ASU of 30 is -113dBm), it should still be usable. My guess would be a hardware failure, if not a bad setup in your account. I'd first go to the carrier, then ask to have the phone replaced if re-provisioning (fully removing, then re-entering) the account doesn't fix it.

 

[frederickdawg]

While -110dBm isn't great (and an ASU of 30 is -113dBm), it should still be usable. My guess would be a hardware failure, if not a bad setup in your account. I'd first go to the carrier, then ask to have the phone replaced if re-provisioning (fully removing, then re-entering) the account doesn't fix it.

Phone signal on T Mobile where I live bounces between bands 2,4,12 and 66. Traffic and speeds seem good.

In any case, I reset network settings and all seems good so far.

I was more curious in knowing from those what symptoms they exhibited when they had their s10 LTE hardware failures. Here's some more pics of it when it couldn't connect to mobile data at the time.

 

[mustang7757]

Phone signal on T Mobile where I live bounces between bands 2,4,12 and 66. Traffic and speeds seem good.

In any case, I reset network settings and all seems good so far.

I was more curious in knowing from those what symptoms they exhibited when they had their s10 LTE hardware failures. Here's some more pics of it when it couldn't connect to mobile data at the time.

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I believe the ones with that hardware failure was Sprint people.

 

[frederickdawg]

I believe the ones with that hardware failure was Sprint people.

The majority was yes, you're right. However, the sprint hardware is identical to others.

 

[mustang7757]

The majority was yes, you're right. However, the sprint hardware is identical to others.

Yeah , not sure if it was hardware or a software , might want to look into those threads see what happened, I never followed up .

 

[frederickdawg]

Yeah , not sure if it was hardware or a software , might want to look into those threads see what happened, I never followed up .

It was hardware. They all had motherboards replaced.

 

[mustang7757]

It was hardware. They all had motherboards replaced.

We'll see that , you know more then me