Re: Viber problen on S3
@MI MI1 -
Hi,
It could be that the network you are connected to is blocking Viber's traffic.
1. First, please try uninstalling and reinstalling Viber when connecting to a few different WiFi networks (in order to pinpoint the source of the problem). What are the results?
2. Also, please make sure the following ports are enabled ("forwarded") on your routers or firewalls:
TCP: 5242 + 4244
UDP: 5243 + 9785
(if you are not sure how to enable ports, you may contact your router manufacturer or your Internet Service Provider)
* If it still fails, please specify what country you're located in, and which cellular network you're subscribed to.
@balajirangdal -
Hi,
This could be a problem with the network connection that either side is connected to.
Please test Viber when switching between a few different WiFi networks. Does the problem persist in all of them?