Viber problen on Galaxy S3

[Terrence T]

Re: Viber problen on S3

can we turn off vibrate for each message received? there isnt any option to do this.

Thanks.

 

[Viber]

Re: Viber problen on S3

@Jasmina Ilic & @lejlaxx -

This is a known issue, and we're hoping to fix it in our upcoming update. We apologize for the temporary inconvenience, and we'd appreciate if you could get back to us after installing our next update and report whether or not the problem has been fixed

Thank you!

@Tumwesigye -

Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). You may also try to register to Viber through a few different WiFi networks.

In addition, you may try to register to Viber with a different number (for example - your home landline number, a friend's number, etc.), in order to determine whether the problem is specific with your number, or a general one.

* If it still fails, please specify what country you're located in, and which cellular network you are subscribed to.

@andrea sheedy -

Please go to More tab, then Settings. There, you should be able to find "Free reply with Viber" option.

@erina_b -

It could be that the network you are connected to is blocking Viber's traffic.

1. First, please try uninstalling and reinstalling Viber when connecting to a few different WiFi networks (in order to pinpoint the source of the problem). What are the results?
2. Also, please make sure the following ports are enabled ("forwarded") on your routers or firewalls:
TCP: 5242 + 4244
UDP: 5243 + 9785

(if you are not sure how to enable ports, you may contact your router manufacturer or your Internet Service Provider)

* If it still fails, please specify what country you're located in, and which cellular network you're subscribed to.

@Sohaeb Ahmad -

Hi,
What device do you have? Which version of Android?

@KianiBorrie -

What country are you located in? What is the format (structure) of your phone number?

@Terrence T -

Currently, Viber utilizes your phone's main settings for volume and vibration, so if you want to change anything in Viber, you should change the settings of your phone itself. In the future, we plan to add settings that are specific only to Viber, and when we have about this we will publish it officially.

 

[Usama Self-Actualizer]

Re: Viber problen on S3

Whenever I make a call with viber it rings but when the next person receives, the call fails so happens when some body calls me. It says hide call back .its really weird. I have installed 3 times and even activated my account after deactivation but problem is still there.

 

[Viber]

Re: Viber problen on S3

Whenever I make a call with viber it rings but when the next person receives, the call fails so happens when some body calls me. It says hide call back .its really weird. I have installed 3 times and even activated my account after deactivation but problem is still there.

Hi,

It could be that the network you are connected to is blocking Viber's traffic.

1. First, please try uninstalling and reinstalling Viber when connecting to a few different WiFi networks (in order to pinpoint the source of the problem). What are the results?
2. Also, please make sure the following ports are enabled ("forwarded") on your routers or firewalls:
TCP: 5242 + 4244
UDP: 5243 + 9785

(if you are not sure how to enable ports, you may contact your router manufacturer or your Internet Service Provider)

* If it still fails, please specify what country you're located in, and which cellular network you're subscribed to.

 

[fayyaz19]

Re: Viber problen on S3

I have installed my Viber on Galaxy S3 and Icon diplayed at desktop. I can send sms through Viber, but when I try to make call, it rings once and then indicates "call failed". I have noted that the Viber Icon is also not displayed in the option Mobile, Setting and account.

Please guide me how to proceed further.


Regards

 

[Viber]

Re: Viber problen on S3

I have installed my Viber on Galaxy S3 and Icon diplayed at desktop. I can send sms through Viber, but when I try to make call, it rings once and then indicates "call failed". I have noted that the Viber Icon is also not displayed in the option Mobile, Setting and account.

Please guide me how to proceed further.


Regards

It could be that the network you are connected to is blocking Viber's traffic.

1. First, please try uninstalling and reinstalling Viber when connecting to a few different WiFi networks (in order to pinpoint the source of the problem). What are the results?
2. Also, please make sure the following ports are enabled ("forwarded") on your routers or firewalls:
TCP: 5242 + 4244
UDP: 5243 + 9785

(if you are not sure how to enable ports, you may contact your router manufacturer or your Internet Service Provider)

* If it still fails, please specify what country you're located in, and which cellular network you're subscribed to.

 

[ccnesci]

Re: Viber problen on S3

Hello,

For some days now my Viber app has not been letting me do my free international calls from IT to Canada. The prompter says it is disconnected or blocked. It never said this before and I have full range at work when trying to call. I have no clue what to do! Help!

Thank you

 

[Viber]

Re: Viber problen on S3

Hello,

For some days now my Viber app has not been letting me do my free international calls from IT to Canada. The prompter says it is disconnected or blocked. It never said this before and I have full range at work when trying to call. I have no clue what to do! Help!

Thank you

Hi,

We had a temporary glitch with our servers today, but all should be back and running now.
Please try to restart your Viber app, and try again. Does the problem persist?

 

[ccnesci]

Re: Viber problen on S3

As I mentioned, it's been days now that this has been going on. More than a week..

I deleted the App and reinstalled it and it still is not functioning, it won't even sync my contacts!

 

[Viber]

Re: Viber problen on S3

As I mentioned, it's been days now that this has been going on. More than a week..

I deleted the App and reinstalled it and it still is not functioning, it won't even sync my contacts!

Thanks for the details.

We would appreciate if you could take a minute and report the details to our support team using this direct link: Your ticket details

When you submit the ticket, in the line called: "Through which channel did you submit your initial inquiry", please make sure to choose "Technical Forum". With this information, our development team will hopefully be able to find the source of the problem, and ultimately resolve it.

Thanks in advance

 

[Digna Svans]

Re: Viber problen on S3

I can't get my contacts sync since I reinstalled my Viber. Only few of them shows as a Viber user. I know more than 2 of my friends use Viber. How I can get them back?

 

[Viber]

Re: Viber problen on S3

I can't get my contacts sync since I reinstalled my Viber. Only few of them shows as a Viber user. I know more than 2 of my friends use Viber. How I can get them back?

Hi,

The source of this issue could greatly vary. Please read this short page in our HelpDesk, outlining some possible workarounds that will help reboot synchronization of the contact list: Android: Contact list is not showing your friends as Viber users?

 

[Viber]

Re: Viber problen on S3

Hi,

We are excited and proud to announce that we have just released a major new update to our mobile application: Viber 4.0!

What's new in the new version?

- Choose from over 1,000 stickers in the brand new Sticker Market. The Sticker Market features endless possibilities for brightening up your conversations. Download themed sticker packages and enjoy the party!
- Push-to-talk voice messaging. Send messages instantly with the new push-to-talk feature that streams your voice message as you record it.
- (Android only) Supported tablet compatibility. Viber is now fully compatible with your tablet device(s). Enjoy quality conversations, wherever is most comfortable for you!
- Group capacity increased to 100 members. Whether you want to share with your nearest and dearest or just send a message to a large group of people, Viber groups let you get in touch with even more people, all in one place.
- Beautiful conversation backgrounds in the new background gallery. Choose elegant backgrounds to decorate your conversations from our new collection, designed by our very own Viber artists.
- Forward messages to your groups. Sharing is caring. The popular feature for contacts is now also available for all groups!

As usual, we will be right here to receive your thoughts and feedback. If anyone encounters any problems or would like to share their experiences from our new update, please don't hesitate to contact us.

Best regards,
the Viber Team.

 

[laminnthiri]

Re: Viber problen on S3

​ေန​ေကာင္​းလား

 

[BunnyRiven]

Re: Viber problen on S3

So my boyfriend and I just downloaded this app. He's overseas and has a Slovenia number and I'm from the US. I added him under my contacts, but it's still not registering that he has the app even though he does. Are we missing a step?

 

[Viber]

Re: Viber problen on S3

So my boyfriend and I just downloaded this app. He's overseas and has a Slovenia number and I'm from the US. I added him under my contacts, but it's still not registering that he has the app even though he does. Are we missing a step?

Hi,
The source of this issue could greatly vary. Please read this short page in our HelpDesk, outlining some possible workarounds that will help reboot synchronization of the contact list: Android: Contact list is not showing your friends as Viber users?

 

[Golu Singh]

Re: Viber problen on S3

Hi
viber activation code not received

 

[Viber]

Re: Viber problen on S3

Hi
viber activation code not received

Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). You may also try to register to Viber through a few different WiFi networks.

* If it still fails, please specify what country you're located in, and which cellular network you are subscribed to.

 

[ArdiSopa]

Re: Viber problen on S3

i cant get my activation code in my viber in s3, if someone can help me it will gonna be great..i have been tryed a lot but my activation code didnt come to my sms and either the phone call..Can someone send me an activation code pleasee

 

[Viber]

Re: Viber problen on S3

i cant get my activation code in my viber in s3, if someone can help me it will gonna be great..i have been tryed a lot but my activation code didnt come to my sms and either the phone call..Can someone send me an activation code pleasee

Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). You may also try to register to Viber through a few different WiFi networks.

* If it still fails, please specify what country you're located in, and which cellular network you are subscribed to.