I updated my phone a while back to firmware 4.4.2 and now my screen will not shut off or go to the lock screen. Pressing the button does not do anything. The auto time out on the screen is set for only a few seconds and does nothing. I can only get to the lock screen after the phone has been restarted.
I've been patiently waiting for an fix, but that does not seem to be coming. To make matters worse, I have not been able to use the Kies software to backup phone since this has happened. It says my device is not supported.
I've been patiently waiting for an fix, but that does not seem to be coming. To make matters worse, I have not been able to use the Kies software to backup phone since this has happened. It says my device is not supported.