I have a four-year old HTC EVO 4G. I love it, but it doesn't have enough memory to support the numbers of applications I want in it, so I made the upgrade move to the Galaxy S5. To me the S5 is an amazing tool except for one CRITICAL problem ... I cannot for the life of me get my POP e-mail working on it. G-Mail works, but my regular e-mail does not.
My e-mail is provided by Bright House (domain cfl.rr.com). It works great on my PC and on my EVO, but not at all on my S5. I have checked the setup many times myself and with the Bright House technical support folks on the line. The set-up is (or certainly seems to be) correct. Bright House technical support said since they only have a few set-up parameters and I have them all set the same on the two different devices, and the EVO is working, it must be a device issue and I should go back to my device provider (my carrier ... Sprint) and get them to address the problem. The guys in my Sprint store are pretty knowledgeable but after half an hour or so they gave up trying and said it must be a Bright House issue. All I know is that, with everything else being the same, e-mail works on one device and not on the other. So, unless the mere presence of one device precludes the use of another one, I've got to assume that the S5 just ain't gonna work.
When I set up the parameters for the incoming server I get a little message window that pops up that says "Checking incoming server settings" and quickly goes away. The same thing happens when I set up the out going server, "Checking outgoing server settings". When I go into my e-mail, compose a message and send it, I get a message back that says "Send failed". No other error message or code. When I open my e-mail like I would if I wanted to read my e-mail I see the e-,mail icon in the middle of the screen with a caption under it that says "No emails", and an 'explanation' below that that says, "You may have emails that have not yet been retrieved from the server." Really?
If I can't get this thing working by Sunday evening, it's going back Monday morning ... but I'd rather get it running.
Help? Anyone?
My e-mail is provided by Bright House (domain cfl.rr.com). It works great on my PC and on my EVO, but not at all on my S5. I have checked the setup many times myself and with the Bright House technical support folks on the line. The set-up is (or certainly seems to be) correct. Bright House technical support said since they only have a few set-up parameters and I have them all set the same on the two different devices, and the EVO is working, it must be a device issue and I should go back to my device provider (my carrier ... Sprint) and get them to address the problem. The guys in my Sprint store are pretty knowledgeable but after half an hour or so they gave up trying and said it must be a Bright House issue. All I know is that, with everything else being the same, e-mail works on one device and not on the other. So, unless the mere presence of one device precludes the use of another one, I've got to assume that the S5 just ain't gonna work.
When I set up the parameters for the incoming server I get a little message window that pops up that says "Checking incoming server settings" and quickly goes away. The same thing happens when I set up the out going server, "Checking outgoing server settings". When I go into my e-mail, compose a message and send it, I get a message back that says "Send failed". No other error message or code. When I open my e-mail like I would if I wanted to read my e-mail I see the e-,mail icon in the middle of the screen with a caption under it that says "No emails", and an 'explanation' below that that says, "You may have emails that have not yet been retrieved from the server." Really?
If I can't get this thing working by Sunday evening, it's going back Monday morning ... but I'd rather get it running.
Help? Anyone?