Verizon S5 no longer Unlocked after sending phone to Samsung for repair
Tl;dr: I recently sent my Verizon Galaxy S5 (SM-G900V) to Samsung to get repaired/looked at and after I got the phone back, it seems to no longer be an unlocked device, as it will not recognize my T-Mobile SIM card anymore (it did before I sent it to Samsung).
After calling Samsung and waiting on hold for over an hour, I was told by a supervisor in Technical Support that Samsung does some sort of software flashing whenever they receive a phone to be worked on, and that this "software flash" must have caused the phone to lose its unlocked status. She also said that she has no idea how Verizon unlocks their phones, as Samsung phones are shipped out to Verizon as devices locked to only work with Verizon (or whichever carrier they are being sold to).
Also, I believe that everything on this phone is stock and it's currently running Android 5.0.
Does anyone know of a way for me to get this Galaxy S5 SIM card carrier unlocked again?
Particularly, is there a way for me to download/install something and accomplish this myself?
As always, helpful replies will be sincerely appreciated!
Tl;dr: I recently sent my Verizon Galaxy S5 (SM-G900V) to Samsung to get repaired/looked at and after I got the phone back, it seems to no longer be an unlocked device, as it will not recognize my T-Mobile SIM card anymore (it did before I sent it to Samsung).
After calling Samsung and waiting on hold for over an hour, I was told by a supervisor in Technical Support that Samsung does some sort of software flashing whenever they receive a phone to be worked on, and that this "software flash" must have caused the phone to lose its unlocked status. She also said that she has no idea how Verizon unlocks their phones, as Samsung phones are shipped out to Verizon as devices locked to only work with Verizon (or whichever carrier they are being sold to).
Also, I believe that everything on this phone is stock and it's currently running Android 5.0.
Does anyone know of a way for me to get this Galaxy S5 SIM card carrier unlocked again?
Particularly, is there a way for me to download/install something and accomplish this myself?
As always, helpful replies will be sincerely appreciated!
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