12-03-2018 04:57 AM
46 12
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  1. inclementia's Avatar
    To be precise its not that usb is not connecting to pc or not recognised. The usb when connected it doesn't show mtp/ptp and all it does is charge.

    My friend told me that in nexus5 u can go to storage n u can enable the usb settings but on s6 edge it doesn't show that option as my s6 edge was working with out any issue before and the main problem is that i cant be sure if its a hardware problem or software as the phone displays "charger connected" notification. No mtp/ptp notification appears.even the fast charging shows only charging so wht is the problem the cable ? the fast charger ? or the s6 usb port ? but the thing is s6 for still charges so usb prob nah then cable still works as its charging but wont show mtp/ptp so is the cable of low grade ?? or is the fast charger broken if so ok i will change it but why is there a problem with the s6 edge not connecting with the pc or not recognising the otg cable it says a device has connected when u plug it in n when u disconnect it it says disconnected but wont show u data in the otg cable extension so what the hell is wrong with my mobile software hardware help me if u can plsss
    and i have tried this going to dialer n *#0808# n enabling ap and usb settings n enabling the mtp + adb so i did find the usb setting option but this also doesn't work if u got the same problem n were able to fix it please help me out
    10-30-2015 11:56 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are you using the original cable? If you're using a different cable, be aware that some are used only for charging, and not data transfer.

    Even if you are using the original cable, try a different one, since cables can fail unexpectedly.
    10-30-2015 12:31 PM
  3. rjack22's Avatar
    Don't know if this will help you or not. With your phone connected to your PC by USB cable, pull down your Notification bar. Does the USB connection say "Charging"? To access your files on your phone from the PC you have to touch this notification and change it from "Charging" to " File Transfer MTP". That is what helped me.
    B. Diddy likes this.
    10-30-2015 12:37 PM
  4. inclementia's Avatar
    yes that the main problem you see s6 doesnt have that option of changing it to file mtp/ptp the option isnt therein settings and what i did was *#0808# and i also checked if it was in mtp or not but it was in mtp+abd still it only say charging so i havent been able to identify the problem i even checked with different cables and different charger i have been browsing through the net and i have seen some people with the similar issues and they also havent been able to identify the issue and i dont think its the usb port problem as it still does charge so. An thank you for your suggestion.
    10-31-2015 01:59 AM
  5. inclementia's Avatar
    yes bro i am aware of it but so i tried many usb cables still no help anyways ty and if you got anymore suggestion please do tell
    10-31-2015 02:06 AM
  6. B. Diddy's Avatar
    Does it work on other PCs? Or did you try a different USB port on your computer?
    Laura Knotek likes this.
    10-31-2015 02:36 AM
  7. inclementia's Avatar
    Does it work on other PCs? Or did you try a different USB port on your computer?
    I havent tried it in other pc's but i did try the otg cable on it. It used to work fine but now it doesnt show me the folder/ files in it. All it does wheen i connect my otg cable is that it shows usb connected n i click it and it disconnects it doesnt show the folder or data in it before when u do it shows usb connected n it opens the folder but now nothing the usb does say something is connected but it doesnt show th efiles. when you connect a pendrive to your mobile it usually shows the capacity n how many files n space remaining in the storage but now only the internal storage is shown it doesnt show anything in the storage so i dont know what the problem.
    11-02-2015 02:47 AM
  8. B. Diddy's Avatar
    Sounds like a problem with the microUSB port on the phone, then.
    11-02-2015 03:12 AM
  9. rjack22's Avatar
    Again, my files were not showing up either but the PC and phone were connected okay. I read a thread where it said to pull down your notification bar (upper right of phone). Touch the USB connection button and it should give you the option of selecting charging only, MTP, PTP, and something else I don't recall. You need to do this while you are connected via USB cable. I selected MTP and that fixed the issue for me.

    Note: going into the settings of your phone and trying to select MTP that way did not work for me. Maybe I didn't have the USB cable connected at the time, I don't remember. But you need to have the connection first, then change the settings.

    Good luck.
    11-02-2015 09:20 AM
  10. srome's Avatar
    I've had this problem recently and what caused my Galaxy S6 not to connect to transfer files but only charged the phone was:

    I have PC which I built with an Asus Motherboard remove all the bundled Motherboard Software - the monitoring, USB turbo software and similar junk they want you to install.. I've also had this in the past with Gigabyte Motherboard's bundled software. If removing this software does not work for you reload your system back to a fresh Windows install (If that's an option) and the phone will connect so you can transfer files and Pic's etc..

    You should not have to change any settings on your phone for your PC to pick the phone up so you can transfer files.

    This issue is defiantly a software issue with your PC.
    11-02-2015 10:07 AM
  11. fee_nix's Avatar
    I am having the exact same issue, will charge but not allow any media transfer. It used to connect fine, haven't had to connect for a month or so and now it won't. I am using a surface pro 3 with windows 8.1. Very frustrating!
    11-02-2015 07:11 PM
  12. fee_nix's Avatar
    Again, my files were not showing up either but the PC and phone were connected okay. I read a thread where it said to pull down your notification bar (upper right of phone). Touch the USB connection button and it should give you the option of selecting charging only, MTP, PTP, and something else I don't recall. You need to do this while you are connected via USB cable. I selected MTP and that fixed the issue for me.

    Note: going into the settings of your phone and trying to select MTP that way did not work for me. Maybe I didn't have the USB cable connected at the time, I don't remember. But you need to have the connection first, then change the settings.

    Good luck.



    Are you using a Galaxy 6 Edge...? Because I am and the instructions you are offering do not make sense but thanks for your suggestion.
    inclementia likes this.
    11-02-2015 07:13 PM
  13. rjack22's Avatar
    Yes, Galaxy S6 Edge. With your phone connected to your PC with your USB cable, swipe down your status bar (upper left on your screen). Tap on the USB connection and then select MTP. That worked for me.
    11-02-2015 08:06 PM
  14. fee_nix's Avatar
    Can you please screen shot and add photo of what you are pressing in regards to USB connection? I think I know what you are talking about but the issue I am, and I think the original person who posted this is having, is that we don't get that option now, but used to. Oh and you said upper right in first post, upper left in latest post - do you just mean slide notification bar down???
    11-02-2015 10:35 PM
  15. inclementia's Avatar
    Are you using a Galaxy 6 Edge...? Because I am and the instructions you are offering do not make sense but thanks for your suggestion.
    Yes i am with you here the instructions he/she has offered do not exist or its not there in s6 edge do it used to . as now if i try to connect to my pc i doesnt show the mtp and ptp anymore all it does in charge so the instructions do not apply or i dont know what im supposed to do but once you connect to pc all it does is charge and nothing else no mtp no ptp thats the issue
    11-03-2015 12:20 AM
  16. owen243's Avatar
    I've got the SAME issue.

    No MTP Options. Even after *#0808# Option and select MTP, it automatically selects USB Debugging which i read should be off. When you turn USB Debugging off it turns MTP on. Only way to re activate is to use *#0808# however that re enables USB Debugging.
    Catch 22
    inclementia likes this.
    11-03-2015 11:23 AM
  17. inclementia's Avatar
    I've got the SAME issue.

    No MTP Options. Even after *#0808# Option and select MTP, it automatically selects USB Debugging which i read should be off. When you turn USB Debugging off it turns MTP on. Only way to re activate is to use *#0808# however that re enables USB Debugging.
    Catch 22
    yes im having the same problem but do u know what caused this i mean i dont remember doing anything no root no nothing so what might have caused this i also went n tried *#0808# and kept mine in the mtp+abd still it didnt work as u see so i dont know what to do now not only that due to it i cant evne use the otg so im really pissed of at my s6 edge
    11-04-2015 12:23 AM
  18. M Stuart's Avatar
    I'm also experiencing this, or something very similar on my non-Edge S6. Symptoms:

    - it doesn't fast charge anymore.
    - when connected to a PC, the notification says "Charging", no MTP/PTP notification appears.
    - Windows/Linux do not recognize the device at all. This means no file transfers, no SmartSwitch/Kies.
    - OTG USB, however, it DOES work

    I've tried the following, to no avail: different PCs, different USB ports, different cables, different chargers. Also performed factory reset, booted into safe mode, and the *#0808# trick. Nothing works.

    Firmware version/build number: G920FXXU3COI9
    11-10-2015 08:06 AM
  19. franky_4_fingers's Avatar
    when connected to a PC, the notification says "Charging"
    Help my Galaxy S6 Edge is not showing MTP/PTP and also fast charging isn't working?-screenshot_2015-11-12-13-04-56.jpg
    if i tap charging . it does nothing..

    it was working fine few days ago...

    how can i change charging to mass storage or camera or something.
    11-12-2015 03:25 PM
  20. rjack22's Avatar
    In your screenshot, what happens if you tap on "Cable Charging"? Does it bring up any options?
    11-12-2015 04:13 PM
  21. arsil7777's Avatar
    Hi guys, i have the exact same issue with s6 edge. OTG USB works fine but i cant connect my phone as mtp to my laptop. it recognise my phone as ADB interface & USB composite device but no MPT/PTP which mean no data transfer or smartswitch/kies. please help to fix this.
    11-18-2015 01:33 AM
  22. arsil7777's Avatar
    sorry guys *#0808# method worked for me.
    11-18-2015 01:38 AM
  23. M Stuart's Avatar
    Hi guys, i have the exact same issue with s6 edge. OTG USB works fine but i cant connect my phone as mtp to my laptop. it recognise my phone as ADB interface & USB composite device but no MPT/PTP which mean no data transfer or smartswitch/kies. please help to fix this.
    Yes, if adb "sees" you phone chances are *#0808# will take care of it.

    I got tired of trying to find solutions for this so I contacted Amazon and they sent me a replacement (big thumbs up to these guys and their awesome customer service). The replacement works as expected.

    Wildly speculating here, but my thinking is that some of the pins on the microUSB port are not working for whatever reason so full communication between the phone and other devices is not possible (that stops the phone from fast-charging and being visible by PCs), but that doesn't prevent the others from working, hence why the phone still manages to charge.
    11-19-2015 06:30 AM
  24. cazimi's Avatar
    Hi dear friends,
    My s6 edge has got the same problem since a week!
    I also did the all options and the ways that you guys have suggested to do... but , it did not worked

    Also at the mean time i can see that the charging time has got longer than before...... for example before in proximately 15 minutes it was fully charged but now in 5 to 6 hours it become fully charged!

    I think there must be some technical issue or faulty with this version of this phone at ( mini usb port/ charging port )

    But still I am not sure what could be the main error or faulty?


    Could you please find something helpful dear friends

    Thanks and kind regards
    12-01-2015 08:30 PM
  25. vegardj's Avatar
    Also have this issue the last few days. Worked fine just a few days ago.
    No phone trauma. Lots of samsung and appstore updates, no Idead if this affected it.

    I suspect there is something physically wrong in the micro usb port. Like one small pin is bent, but this is pure speculation as I can't see well in there.

    I have tried the above fixes. Factory reset, *#0808#, and so on.

    Samsung galaxy s6.

    Phone also stopped working with my gear VR.
    12-13-2015 03:44 PM
46 12

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