08-13-2016 11:46 AM
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  1. eddiechi's Avatar
    If the instructions don't make it work, there's an activation link on the Verizon website you can try. If both somehow fail call customer service and they'll fix it

    Posted via the Android Central App
    Just an FYI.... instructions in the box( they are very vague -(1. turn off old phone 2. turn on new phone and follow prompts) didn't apply for my first 2 s7's and not able to activate through the phone itself or online....... had to call 611 in both cases for a manual activation but only took 5-6 minutes to complete.
    03-10-2016 03:57 PM
  2. weirdohappy's Avatar
    Just an FYI.... instructions in the box( they are very vague -(1. turn off old phone 2. turn on new phone and follow prompts) didn't apply for my first 2 s7's and not able to activate through the phone itself or online....... had to call 611 in both cases for a manual activation but only took 5-6 minutes to complete.
    Yeah mine didn't work with the box instructions either but as soon as I activated online it fired on up.

    Posted via the Android Central App
    03-10-2016 04:02 PM
  3. eddiechi's Avatar
    Unfortunately, I'm thinking if they don't have enough watches they will "disqualify" people on some kind of bs. Like "image was blurry", "couldn't read location code" etc.

    Posted via the Android Central App
    They are not going to have to come up for any reason for denying a claim.... it states "while supplies last" and "only 35,000" available first come first serve..... and then they will probably issue something like they did for those that tried to get the free charger promo for downloading Samsung Pay...." sorry, we are out of stock and the promo has been ended but we can give you a 30% off coupon for future samsung purchase"....

    obviously no one knows what their response will be once allotted stock is depleted so my comment is mere speculation based on previous experience from samsung....

    but VZW has made it very clear, this is samsungs promo and they have nothing to do with it or control when it ends.... even if your silver s7edge (like mine) will not ship until March 31.......
    03-10-2016 04:07 PM
  4. cbugzeee's Avatar
    Phew... delivered. Claim confirmation says S2. We'll see!

    I have to leave it at my desk. I owe a patient toddler some outside play time.
    LanceAllan likes this.
    03-10-2016 04:10 PM
  5. bsteppuhn's Avatar
    Claim confirmed s2 and I'm loving my edge!!!! Case and screen protector on!

    Posted via the Android Central App
    JHStewart1023 and KimJongOMG like this.
    03-10-2016 04:18 PM
  6. Rygots's Avatar
    All I had to do was turn on both phones and it activated for me. Even got a nice little email from AT&T telling me its been removed from my account.
    03-10-2016 04:23 PM
  7. JHStewart1023's Avatar
    And please send suggestions for a good, clear case. The case I have just covers this sexy beast up way too much!

    Posted via the Android Central App
    Specks case is pretty awesome
    03-10-2016 04:29 PM
  8. popkurn611's Avatar
    Claim confirmed s2 and I'm loving my edge!!!! Case and screen protector on!

    So you couldn't hold out for the silver huh lol

    Posted via the Android Central App
    03-10-2016 04:43 PM
  9. MizWylie's Avatar
    Anyone just take a picture of the receipt that came in the box and submit it to Samsung? I mean couldn't find a receipt that had all the info they wanted to screen capture. Oh well, I got my phone and that's what counts. ::teeth grinding.

    Posted from the 6P of Aluminum Doom
    03-10-2016 04:49 PM
  10. jmm22's Avatar
    I finally heard from Prizelogic and Samsung, both said that the email of S2 vs VR means nothing. The submissions were just ran through computers and only to check the word "location code" are on the paper. The computers just spit them back with either device for Verizon. They then have to manually go through them one by one to verify them, which is why it will take 4-6 weeks. They have to go through the S2 claims by date as well, because they have several hundred thousand claims (according to the rep). Essentially, it's a complete crapshoot and Verizon repeatedly said it was Samsung's promotion and they have nothing to do with it at all.
    03-10-2016 04:50 PM
  11. rvgraham's Avatar
    When did you order?
    1st one on 23rd. They cancelled that back on Sunday due to error on their part.

    The one that's shipping I ordered by phone Sunday evening. I decided on Gold since majority are getting Silver. Love the Gold by the way, here on my third day with it. It looks great in all kinds of light, and the "goldness" is pretty subdued.
    03-10-2016 04:53 PM
  12. weirdohappy's Avatar
    Anyone just take a picture of the receipt that came in the box and submit it to Samsung? I mean couldn't find a receipt that had all the info they wanted to screen capture. Oh well, I got my phone and that's what counts. ::teeth grinding.

    Posted from the 6P of Aluminum Doom
    That's what I did

    Posted via the Android Central App
    03-10-2016 04:56 PM
  13. jmm22's Avatar
    I know you said before that they can do this (change rules/add limits mid promotion), I wondered if you can elaborate more as to how it's OK (legally). Their site is still advertising the promo even now, and I feel like the wording is pretty clear on that site that "if you buy, you receive"

    Posted via the Android Central App
    The Terms and Conditions specifically state " Sponsor reserves the right, in its sole discretion to cancel, terminate, modify, the Offer and proceed in a manner it deems fair and reasonable." It also states " Participants waive any right to claim ambiguity in these Terms and Conditions." This isn't like a shrinkwrap contract because the terms were available to us before pre-order.
    03-10-2016 05:01 PM
  14. Rygots's Avatar
    That's what I did

    Posted via the Android Central App
    I scanned both pages of the box receipt into a PDF
    03-10-2016 05:03 PM
  15. felloffthetruck's Avatar
    Claim confirmed s2 and I'm loving my edge!!!! Case and screen protector on!

    Posted via the Android Central App
    What screen protector do you have?
    03-10-2016 05:08 PM
  16. ZMc1834's Avatar
    What date did everyone use for the Samsung Promotion entry, pre-order or date listed on receipt for order processed?

    Posted via the Android Central App
    03-10-2016 05:12 PM
  17. Rygots's Avatar
    What date did everyone use for the Samsung Promotion entry, pre-order or date listed on receipt for order processed?

    Posted via the Android Central App
    I used the processed date on the receipt.
    03-10-2016 05:14 PM
  18. Jaycemiskel's Avatar
    I used the process date also. I only included the first page that came because it didn't seem any of the information on the second page was relevant
    03-10-2016 05:17 PM
  19. ZMc1834's Avatar
    I used the processed date on the receipt.
    Same here, was just wondering because it wasn't very clear which they wanted.

    Posted via the Android Central App
    03-10-2016 05:17 PM
  20. ronin_cse's Avatar
    I finally heard from Prizelogic and Samsung, both said that the email of S2 vs VR means nothing. The submissions were just ran through computers and only to check the word "location code" are on the paper. The computers just spit them back with either device for Verizon. They then have to manually go through them one by one to verify them, which is why it will take 4-6 weeks. They have to go through the S2 claims by date as well, because they have several hundred thousand claims (according to the rep). Essentially, it's a complete crapshoot and Verizon repeatedly said it was Samsung's promotion and they have nothing to do with it at all.
    Soooooo what happens if they run out of the one we picked? Do we get switched to the VR?
    03-10-2016 05:22 PM
  21. ShinyTop's Avatar
    Just saw shipping notice. Picked up by FedEx and due for delivery by 8PM tomorrow. Ordered silver on afternoon of 2/29.
    cbugzeee likes this.
    03-10-2016 05:23 PM
  22. thatotherdude24's Avatar
    Alright guys I need some advice.

    My wife got her S7E activated last night, mine is coming tomorrow. The Verizon account is in my name therefore her order was under my name and appeared on all the paperwork. I submitted her offer for a Gear VR and when we got the confirmation email it had her name in the email, that's when I realized I put her name as the redeemer (I was thinking of her, brownie points!) rather than mine whose name is on the paperwork. Reading through the terms it states the name of the redeemer must match that of the name on the submitted paperwork. So I opened a ticket from the promotions website asking how I can just switch the name from hers to mine. This was their response...

    Hello,

    Thank you for your inquiry. We cannot change any information which you have submitted during registration for this Offer, including the gift that you have selected. For purposes of the Promotion, an Entrant’s residential address and e-mail address will be the physical address and e-mail address submitted at the time of entry. Entrants will not be allowed to change their physical address or e-mail address. If you have any questions please let us know.

    Thank you,
    PrizeLogic Support
    Clearly based on the response I'm dealing with Peggy from Discover Card since they didn't even answer my questions. Anybody have any suggestions? I'm nervous to re-register since I already did with the MAC and IMEI once.
    sumner929 likes this.
    03-10-2016 05:29 PM
  23. bsteppuhn's Avatar
    What screen protector do you have?

    Armor suit

    Posted via the Android Central App
    03-10-2016 05:34 PM
  24. bsteppuhn's Avatar
    Nope I fell in love with the black!

    Posted via the Android Central App
    03-10-2016 05:35 PM
  25. sumner929's Avatar
    I used the processed date on the receipt.
    So I thought I shot myself in the foot for registering again with a different email address so I called prizelogic and explained the situation. She said my first claim was approved at the first level which I'm assuming means the computer approved all my info provided. She couldn't tell me if I was approved for the watch or Gear VR. Side note, they are really not a pleasure to deal with. I digress though. Said my second claim is pending and if it's denied then they'll email me. I stated that it says in the rules 1 person can't use 2 different emails because it'll void all claims but she just told me she has no information about that and I'll have to wait. Real top notch cust. service there.

    Anyone know if it's worth trying the samsung pay promo for the wireless charger?
    03-10-2016 05:38 PM
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