I just called Verizon CS and on the 29th I was forced to do my Device payment plan upgrade over the phone because they claimed mine was an early upgrade so it couldn't be done on the internet, which I tried and only full retail price showed up. I called tonight because I told them about the gear s2 only being available for free if you do the DPP online. Well I was on hold for a long time, guy seemed very informative and he claims that if you ordered through CS you will still be eligible that it is not online only. Same goes for paying full retail online, you will be eligible. I said well it seems like it says online only everywhere and he said no I read into all the program details and you will get it for free....hmmmmmmmmmmmmm