1. AC Question's Avatar
    Just got a GS7E for AT&T about 10 days ago. I've configured fingerprint security and have the screen lock timeout set to immediate under the settings. When I do this, the setting works for a while, but after a while it stops locking when I press the power button and you can unlock the screen just by swiping. I've manually changed the setting back to immediate lock 3 times, but it simply won't stick.

    This is a major security issue for me, so I need to find a solution but I couldn't seem to find anyone else having a similar problem.

    Any suggestions?
    03-22-2016 03:14 PM
  2. meyerweb#CB's Avatar
    Have you also turned on the "Lock instantly with power key" option?
    03-22-2016 05:16 PM
  3. Amylynn777's Avatar
    Just got a GS7E for AT&T about 10 days ago. I've configured fingerprint security and have the screen lock timeout set to immediate under the settings. When I do this, the setting works for a while, but after a while it stops locking when I press the power button and you can unlock the screen just by swiping. I've manually changed the setting back to immediate lock 3 times, but it simply won't stick.

    This is a major security issue for me, so I need to find a solution but I couldn't seem to find anyone else having a similar problem.

    Any suggestions?
    03-25-2016 09:03 PM
  4. Amylynn777's Avatar
    I am having the same issue it switches back to 15 minutes shortly after changing it to immediate.
    03-25-2016 09:07 PM
  5. Jack Z1's Avatar
    Check all your other settings. Things like..

    Settings/Display/"Smart Stay"

    Or, maybe the "Recognized devices/locations" for keeping your phone unlocked? Maybe it's staying unlocked because you've go certain locations/Wifi networks/bluetooth devices programmed as safe zones? (Secure Lock Settings/"Smart Lock")
    03-25-2016 09:15 PM
  6. Google10's Avatar
    Same issue every morning it has switched back to 20 minutes... It's not smart lock.
    03-26-2016 09:30 AM
  7. Lkh1990's Avatar
    Just got a GS7E for AT&T about 10 days ago. I've configured fingerprint security and have the screen lock timeout set to immediate under the settings. When I do this, the setting works for a while, but after a while it stops locking when I press the power button and you can unlock the screen just by swiping. I've manually changed the setting back to immediate lock 3 times, but it simply won't stick.

    This is a major security issue for me, so I need to find a solution but I couldn't seem to find anyone else having a similar problem.

    Any suggestions?
    05-03-2016 04:43 AM
  8. Lkh1990's Avatar
    You may have figured it out by now, but just in case someone else is having a similar issue: my phone was doing the same thing. My "smart lock" was activated, i had added my home address as a "safe spot" so my phone would recognize this and not require a lock. I went to settings>search>smart lock and removed the address. Its worked fine since then.
    05-03-2016 04:47 AM
  9. P1Z1K's Avatar
    I have the Silver Titanium Samsung Galaxy S7 Edge and it won't lock because of an Accesibility Service that is turned on. What do I do to turn "Accessibility Service" off?
    05-07-2016 05:22 PM
  10. P1Z1K's Avatar
    Here's proof of what I am talking about....

    Posted via the Android Central App
    Attached Thumbnails GS7E - Screen won't stay on immediate lock mode. Any suggestions?-1371.jpg  
    05-07-2016 05:23 PM
  11. Futinlift's Avatar
    Instal knox is good
    09-17-2016 04:15 PM
  12. fgarcia59's Avatar
    Here's proof of what I am talking about....

    Posted via the Android Central App
    02-23-2017 08:10 PM
  13. fgarcia59's Avatar
    Here's proof of what I am talking about....

    Posted via the Android Central App
    Does anybody have a solution for the power button to inmediate lock?
    02-23-2017 08:12 PM

Similar Threads

  1. Replies: 6
    Last Post: 03-23-2016, 07:35 AM
  2. Why can't all apps be used in split screen view?
    By RG129 in forum Samsung Galaxy S7 edge
    Replies: 4
    Last Post: 03-22-2016, 06:02 PM
  3. Replies: 1
    Last Post: 03-22-2016, 05:58 PM
  4. my camera on my phone keeps coming and taking random pictures
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 03-22-2016, 05:43 PM
  5. Replies: 1
    Last Post: 03-22-2016, 03:30 PM
LINK TO POST COPIED TO CLIPBOARD