I take consumer surveys for pay. Since upgrading phone to Galaxy S8, several survey providers will not accept data I submit. Error messages suggest that clearing my cache is the first bug to test. How can I do this? Thanks.
There are 2 types of cache APP and SYSTEM:
To Clear ALL APP CACHE:
-From a Home screen, navigate: Settings Settings icon > Storage icon.
-Tap Cached data.
-Tap CLEAR.
To Clear SYSTEM CACHE:
- Power down the S8
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 to 60 seconds before showing the Android system recovery menu options).
- Press the Volume down key several times in order to highlight “Wipe cache partition.”
- Press the Power key to select.
- Press the Volume down key to highlight “Yes” and press the Power key to select.
- After the wipe cache partition is complete, “Reboot system now” is highlighted.
- Press the Power key to restart the device.