I received my free Gear S2 from the promotion with the Galaxy S7 pre-order and right from the start, I had issues with receiving notifications. I've tried resetting the watch and uninstalling the Gear app and reinstalling. I contacted Samsung support and spent 2 hours trying to troubleshoot with no success. They had me send the watch in for be checked and I just received it back. In the email they sent to me, it indicated that the problem was because the software was not updated (which I had already checked) but on the paperwork in the box itself, it said that they could not find anything wrong. Well, I'm still not receiving any notifications and I'm a little frustrated. To be clear, I have the watch set to vibrate and I have 3 notifications selected in my settings (email (stock), Message+, and Facebook). I should mention that I'm connected to a Galaxy S7 and my Gear is a 3G version (I have not activated it). I also noticed that in the settings menu on the Gear itself (not the app) under sound then vibration, I cannot turn on vibrate for incoming calls or vibrate for incoming notifications. Can anyone help?